NEW CAR WARRANTIES VS. GM CONTINUOUS PROTECTION PLAN. Cadillac Cimarron 1983

For 1990-2009 cars

# NEW CAR WARRANTIES VS. GM CONTINUOUS PROTECTION PLAN

THERE HAVE BEEN NUMEROUS INSTANCES IN THE PAST YEAR WHERE CADILLAC DEALERS HAVE PERFORMED REPAIRS COVERED BY ONE OF THE CADILLAC NEW CAR WARRANTIES BUT, AS THE OWNER HAS ALSO PURCHASED A CONTINUOUS PROTECTION PLAN, THE CLAIM WAS SUBMITTED TO MIC FOR PAYMENT UNDER GMCPP. THIS IS A DIRECT CONTRADICTION OF THE FOLLOWING STATEMENT IN THE 1983 SERVICE POLICIES AND PROCEDURES MANUAL, SEC. I, PART II, PAGE 30:

"NOTE: THE GM CONTINUOUS PROTECTION PLAN IN NO WAY LIMITS THE TERMS OF THE NEW VEHICLE LIMITED WARRANTY, POWER TRAIN LIMITED WARRANTY, AND THE EMISSION CONTROL SYSTEM WARRANTY. REPAIRS QUALIFYING UNDER THESE WARRANTIES SHOULD BE PERFORMED AND CLAIMED IN THE SAME MANNER REGARDLESS OF WHETHER AN OWNER HAS PURCHASED A CONTINUOUS PROTECTION PLAN OR NOT."

PLEASE REVIEW THIS PROCEDURE WITH SERVICE ADVISORS AND CLAIMS PERSONNEL TO ASSURE THAT REPAIRS COVERED BY CADILLAC WARRANTIES ARE PROPERLY FILED WITH CADILLAC, NOT MIC.

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