WARRANTY ADMIN. - NEW ESSENTIAL TOOL, J-42983. Cadillac Concours 1996

For 1990-2009 cars

# WARRANTY ADMIN. - NEW ESSENTIAL TOOL, J-42983

#### SUBJECT: WARRANTY ADMINISTRATION - NEW ESSENTIAL TOOL, J-42983, AND REPAIR PROCEDURE FOR DOOR TRIM PAD HOOKS, REVISED LABOR TIME

#### MODELS: 92-97 CADILLAC SEVILLE 92-98 CADILLAC ELDORADO 94-98 CADILLAC DEVILLE

THE PURPOSE OF THIS WARRANTY ADMINISTRATION BULLETIN IS TO PROVIDE RETAIL AND WHOLESALE SERVICE PERSONNEL A REVISED SERVICE POLICY FOR LABOR OPERATIONS INVOLVING DOOR TRIM ASSEMBLY REMOVAL.

DURING MARCH, 1998, DEALERS WILL RECEIVE A NEW ESSENTIAL TOOL, J-42983 - TRIM HOOK REPAIR KIT, WHICH IS USED TO REPAIR BROKEN HOOKS ON THE DOOR TRIM ASSEMBLIES. THE KIT INCLUDES ALL NECESSARY PARTS AND COMPLETE INSTRUCTIONS FOR REPAIRING DOOR TRIM ASSEMBLY HOOKS.

EFFECTIVE APRIL 1, 1998, DEALERS WILL NO LONGER BE REQUIRED TO REPLACE A DOOR TRIM ASSEMBLY WHEN A RETAINING HOOK IS BROKEN. AN ADD TIME OF 0.2 HOURS TO REPAIR BROKEN HOOKS HAS BEEN ADDED TO ALL OF THE LABOR OPERATIONS THAT INCLUDE DOOR TRIM ASSEMBLY REMOVAL, THESE INCLUDE: DOOR MODULE ASSEMBLY, INTERNAL DOOR HARDWARE, DOOR GLASS, INTERIOR TRIM, RADIO SPEAKERS, AND DOOR SWITCHES.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1998 GENERAL MOTORS CORPORATION, ALL RIGHTS RESERVED.