RATTLE IN ASH TRAY AREA. Cadillac Concours 1994

For 1990-2009 cars

# RATTLE IN ASH TRAY AREA

#### SUBJECT: RATTLE IN ASHTRAY AREA (ADD LOOP MATERIAL FROM A HOOK AND LOOP TYPE FASTENER)

#### MODELS: 1994 CADILLAC CONCOURS, DEVILLE, ELDORADO AND SEVILLE (WITH OPTION CODE D55 - MINI CONSOLE)

#### CONDITION:

SOME OWNERS MAY COMMENT ON A RATTLE IN THE ASHTRAY AREA.

#### CAUSE:

THIS CONDITION MAY BE CAUSED BY ONE OF THE FOLLOWING:

1. EXCESSIVE CLEARANCE BETWEEN ASHTRAY GUIDE TRACKS. 2. SPRING STOP RATTLING AGAINST TRACK BRACKET. 3. ASHTRAY RECEIVER LOOSE. 4. INSTRUMENT PANEL (I/P) "H" BRACKET INTERFERENCE.

#### CORRECTION:

THE FOLLOWING SERVICE PROCEDURE HAS BEEN DEVELOPED TO CORRECT THIS CONDITION:

1. REMOVE FOUR FASTENERS RETAINING ASHTRAY ASSEMBLY TO I/P.

2. REMOVE ASHTRAY ASSEMBLY FROM I/P.

3. CHECK FOR EXCESSIVE PLAY BETWEEN THE ASHTRAY GUIDES AND TRACKS (FIGURE 1).

- CLEARANCE SHOULD BE CHECKED IN BOTH THE FULL OPEN AND FULL CLOSED POSITION.

- TO REDUCE CLEARANCE, USE A PAIR OF PLIERS TO SQUEEZE BOTH ENDS OF BOTH TRACKS (FOUR LOCATIONS). BE CAREFUL NOT TO SQUEEZE TOO TIGHT, OR OPENING AND CLOSING EFFORTS WILL INCREASE TOO MUCH.

4. ADD LOOP MATERIAL FROM A HOOK AND LOOP TYPE FASTENER TO AREAS WHERE THE ASHTRAY SPRING STOP CONTACTS THE ASHTRAY TRACK BRACKET.

- FIGURE 2 SHOWS THE AREA THE SPRING STOP CONTACTS THE ASHTRAY TRACK ASSEMBLY IN THE CLOSED POSITION. THE AREA IT CONTACTS IN THE OPEN POSITION IS HIDDEN FROM VIEW. LOOP MATERIAL SHOULD BE ADDED TO BOTH LOCATIONS.

5. TO ENSURE THE ASHTRAY RECEIVER IS TIGHT, REMOVE THE RECEIVER AND BEND THE RETENTION TABS OUTWARD (FIGURE 3).

6. INSTALL THE ASHTRAY RECEIVER AND CHECK FOR EXCESSIVE MOVEMENT.

7. BEND THE FLANGE ON THE I/P "H" BRACKET FLAT IN TWO LOCATIONS USING A PAIR OF LOCKING PLIERS (FIGURE 4).

- ENSURE THE "H" BRACKET FLANGE IS NOT CONTACTING ANY PART OF THE I/P LOWER SHEET METAL.

8. INSTALL ASHTRAY ASSEMBLY TO I/P.

#### WARRANTY INFORMATION:

FOR VEHICLES REPAIRED WARRANTY, USE:

LABOR OPERATION NUMBER: C2200 LABOR TIME: 0.2 HR. (OTHER HOURS) ADD: 0.3 HR. (FOR MODIFICATION)

FIGURES: 4

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.