For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low.
1 | Did you review the General Description and perform the necessary inspections? | Go to Step 2 | Go to Symptoms - Suspension General Diagnosis
2 | Verify that the suspension bottoms. Does the vehicle operate normally? | System OK | Go to Step 3
3 | Check for vehicle overloading. Refer to Tire Placard in General Information. Is the vehicle overloaded? | Go to Step 6 | Go to Step 4
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Is the vehicle trim height incorrect? | Go to Step 7 | Go to Step 5
5 | Inspect the struts and shock absorbers. Refer to Suspension Strut and Shock Absorber Testing - On Vehicle . Are the components in need of replacement? | Go to Step 8 | Go to Step 9
6 | Remove the excess weight from the vehicle. Did you remove the excess weight from the vehicle? | Go to Step 9 | --
7 | Correct the vehicle trim height. Refer to Trim Height Inspection . Did you complete the repair? | Go to Step 9 | --
8 | Replace the components as necessary. Did you complete the repair? | Go to Step 9 | --
9 | Operate the vehicle in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3