CAMPAIGN: REAR SEAT BELT ASSEMBLY ANCHORAGE. Chevrolet Celebrity 1989

For 1990-2009 cars

# CAMPAIGN: REAR SEAT BELT ASSEMBLY ANCHORAGE

#### Subject: PRODUCT SAFETY CAMPAIGN 96-C-01 - REAR SEAT BELT ASSEMBLY ANCHORAGE

#### Model and Year: 1989-90 CHEVROLET CELEBRITY

#### TO: All

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

#### DEFECT INVOLVED

General Motors has decided that certain 1989-90 Chevrolet Celebrity model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Assembly Anchorage". These vehicles were assembled with rear outboard seat belt anchorage's that may not withstand the required load. During loading, stress could cause the attachment metal to tear and allow the anchorage to separate from the body.

To prevent the possibility of this condition occurring and in order to comply with FMVSS 210, dealers will replace the existing anchor bolts with a new shoulder bolt and thread locking adhesive. Additionally, noise control patches will be applied at each anchorage.

#### VEHICLES INVOLVED:

Involved are certain 1989-90 Chevrolet Celebrity models built within the following VIN breakpoints:

PLANT YEAR MODEL PLANT CODE FROM THROUGH --------------------------------------------------------------------------- 1989 A-Car Ramos Arizpe "S" KS500007 KS537310 1989 A-Car Ste. Therese "6" K2100008 K2122538 1989 A-Car Oklahoma City "T" K6100002 K6253268 1990 A-Car Ste. Therese "2" L2100009 L2131682

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

#### PARTS INFORMATION

------ A pre-shipment of part number 15677022 (merchandise pack of 10) , and part number 11515174 (6 patches per sheet, merchandise pack of 3), will be sent to involved dealers the week of October 9, 1995. Preshipment will equal parts for 15% to 20% of the number of vehicles to be repaired. Pre-shipment parts will be charged to the dealers' open parts account.

Additional parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO) . To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2). All Goodwrench parts system test dealers should order on a "VIP" order.

Quantity/ Part Number Description Vehicle ----------- ----------- --------- 15677022 Bolt, Seat Belt Anchor(Merchandise pack of 10) 2 11515174 Patch, Sound Barrier (6 per sheet) 2 (Merchandise pack of 3) Adhesive, Loctite Thread(10 ml) 12345493 -or- 0.2 ml Equivalent Thread Locking Adhesive

#### OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).

#### DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Section 108 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.

SERVICE PROCEDURE - Figures Referenced Are Located On Pages 5 & 6.

#### IMPORTANT: --------- THE PATCH, GM PART NO. 11515174 SHOULD BE CUT IN HALF LENGTHWISE, AND EACH PIECE THEN CUT IN THIRDS, TO PROVIDE SIX (6) PIECES (EACH APPROXIMATELY 2 1/8" X 2 1/2") . TWO OF THESE SMALLER PIECES ARE TO BE USED PER VEHICLE AS "ANTI-RATTLE" PATCHES.

1. Remove rear seat cushion assembly (See Figures 1 & 3).

2. SEDANS & WAGONS: Remove rear attaching screw from carpet retainer at rear door opening.

3. SEDANS & WAGONS: Carefully pull lock pillar trim from under the sill plate and using a block of wood as a brace, reposition the lock pillar trim inboard to provide access to the seat belt attaching bolt (See Figure 2).

COUPES: Using a utility knife (or other suitable tool), remove a portion of the trim panel at the seat belt opening. This portion should be equal to the width of the opening on the trim panel (See Figures 3 & 4). Caution should be taken not to damage seat belt.

4. Remove the original seat belt attaching bolt (See Figures 2 & 5). Bolt IS NOT to be reused.

5. Remove release paper from back of one 2 1/8 X 2 1/2 noise control patch, position and install patch to body (prior to anchor bolt installation) directly over seat belt attaching hole (See Figure 6).

6. Apply high strength thread adhesive such as GM #12345493 or Loctite #272 (or equivalent) to new anchor bolt threads prior to bolt installation.

7. Reinstall seat belt using NEW attaching bolt and torque bolt to 42 Nm (31 lb. ft.) (See Figures 2 & 5).

8. SEDANS & WAGONS: Remove wood block, reinstall lock pillar trim and carpet retainer attaching screw.

9. Repeat applicable steps 2 through 8 for other side of vehicle.

10. Install Campaign Identification Label.

#### CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. When using the new campaign identification label, be sure to install the clear protective covering. Additional "Campaign Identification Labels" can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday through Friday 8:00 a.m. to 4:30 p.m. EST) Ask for Item Number S-1015 when ordering.

Apply "Campaign Identification Label", only on a clean, dry surface.

#### CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

REPAIR PARTS FAILED PARTS LABOR LABOR PERFORMED COUNT PART NO. ALLOW CC-FC OP HOURS ------------------------------------------------------------------------- Replace Rear Outboard 4 15677022 ** MA-96 V9730 0.3* Seat Belt Attaching Bolts

*For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

**The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% (1989-90) for: 2 - Bolts, 2 - 2 1/8 x 2 1/2 noise control patches and 0.2 ml thread adhesive required for the repair.

Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submission.

Dear Chevrolet Celebrity Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

#### REASON FOR THIS RECALL

General Motors has decided that certain 1989-90 Chevrolet Celebrity model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 210, "Seat Belt Assembly Anchorage". These vehicles were assembled with rear outboard seat belt anchorage's that may not withstand the required load. During loading, stress could cause the attachment metal to tear and allow the anchorage to separate from the body.

#### WHAT WE WILL DO

To prevent the possibility of this condition occurring and in order to comply with FMVSS 210, your dealer will replace the existing anchor bolts with a new shoulder bolt and thread locking adhesive. Additionally, noise control patches will be applied at each anchorage. This service will be performed for you at no charge.

#### WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately 1S minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Chevrolet dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.

After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Chevrolet Motor Division GENERAL MOTORS CORPORATION

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.