For 1990-2009 cars

# Warranty Admin. - Revised Empowerment Level-Authorization Code E

Subject: | Revised Empowerment Level-Authorization Code "E"

Models: | 2003 and Prior GM Passenger Cars and Trucks

Attention: | Service Managers and Warranty Administrators

Effective with cycle 296, dated 08/02/02, the maximum dealer empowerment level for authorization code "E", used for Other Labor Hours (OLH), will be 2.0 hours. If more than 2.0 hours are required, the claim will have to be "H" routed to your Area Service Manager for wholesale authorization along with justification for the additional time.