For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Did you review the system Descriptions and perform the necessary inspections? | Go to Step 2 | Go to Symptoms - Suspension General Diagnosis
2 | Verify the customer's concern is present. Is the customer's concern present? | Go to Step 3 | System OK
3 | Important: A light film of oil on the top portion of the reservoir is normal. Inspect each strut for external fluid leakage. Is a strut leaking? | Go to Step 8 | Go to Step 4
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Is the vehicle trim height correct? | Go to Step 5 | Go to Step 7
5 |

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.

Does the vehicle stop bouncing after 2 cycles?

Go to Step 6

Go to Step 8

6 |

1. Lift up each strut dust cover in order to access each strut rod.
2. Push and pull the top of each strut rod in order to determine if a strut bushing is loose.

Is a strut bushing loose?

Go to Step 8

System OK

7 | Replace the front spring or the rear spring. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or to Strut Disassemble/Assemble Repair in Rear Suspension. Did you complete the repair? | System OK | --
8 | Replace the front or the rear strut. Refer to Strut Assembly Replacement in Front Suspension or to Strut Assembly Replacement in Rear Suspension. Did you complete the repair? | System OK | --