For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Road test the vehicle in order to verify the customer complaint. Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Does the vehicle ride too soft? | -- | Go to Step 2 | System OK
2 | Inspect the tires for the proper inflation pressure. Refer to the Tire Placard on the I/P compartment door. Is the tire inflation pressure correct? | -- | Go to Step 4 | Go to Step 3
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | Go to Step 4 | --
4 |

1. Inspect the vehicle trim height. Refer to Trim Height Inspection .
2. Repair as necessary.

Has the inspection/repair been performed?

--

Go to Step 5

--

5 | Inspect the following suspension components for wear or damage.

• | Springs

• | Struts

Are any of the components the worn or damaged?

--

Go to Step 6

Go to Step 1

6 | Replace all of the worn or damaged components.

• | For any front strut component replacement, refer to Strut, Strut Component, and Spring Replacement in Front Suspension.

• | For any rear strut component replacement, refer to Strut Disassemble/Assemble Repair in Rear Suspension.

Has the repair been performed?

--

Go to Step 1

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