For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections? | Go to Step 2 | Go to Symptoms - Steering Wheel and Column
2 | Attempt to remove the key from the ignition switch cylinder in the OFF LOCK position. Did you remove the key from the ignition switch cylinder? | System OK | Go to Step 3
3 | Inspect the steering column lock and ignition switch cylinder for damage. Is the cylinder damaged? | Go to Step 4 | Go to Step 2
4 | Replace the steering column lock and ignition switch cylinder. Refer to Steering Column Lock and Ignition Switch Cylinder Replacement - On Vehicle . Did you complete the repair? | Go to Step 5 | --
5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2