For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Important: A light film of oil on the top portion of the reservoir is normal. Inspect each strut and/or shock absorber for external fluid leakage. Is the strut or shock absorber leaking? | Go to Step 4 | Go to Step 2
2 |

1. Inspect the vehicle trim height. Refer to Trim Height Inspection .
2. Repair the vehicle trim height as necessary.

Does the customer concern still exist?

Go to Step 3

System OK

3 |

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.

Does the vehicle stop bouncing after 2 cycles?

System OK

Go to Step 4

4 | Replace the strut or shock absorber. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or Shock Absorber Replacement in Rear Suspension. | -- | --