For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections? | Go to Step 2 | Go to Symptoms - Steering Wheel and Column in Steering Wheel and Column.
2 | Verify that the steering column is loose. Is the steering column loose? | Go to Step 3 | System OK
3 | Inspect the steering column mounting bolts for looseness. Are the steering column mounting bolts loose? | Go to Step 8 | Go to Step 4
4 | Verify that the steering column mounting bracket capsule is not sheared. Is the steering column bracket mounting capsule sheared? | Go to Step 9 | Go to Step 5
5 | Inspect the upper and lower tilt head pivots for wear or damage. Are the upper or lower tilt head pivots worn or damaged? | Go to Step 9 | Go to Step 6
6 | Inspect the intermediate shaft universal joints for wear or damage Are the intermediate joints worn or damaged? | Go to Step 10 | Go to Step 7
7 | Inspect the steering shaft bearings for wear or damage. Are the steering shaft bearings worn or damaged? | Go to Step 9 | Verify customer concern, go to Strategy Based Diagnosis in General information.
8 | Tighten the brackets to specifications. Refer to Fastener Tightening Specifications in Steering Wheel and Column. Did you complete the repair? | Go to Step 11 | --
9 | Replace the steering column assembly. Refer to Steering Column Replacement in Steering Wheel and Column. Did you complete the replacement? | Go to Step 11 | --
10 | Replace the intermediate steering shaft. Refer to Intermediate Steering Shaft Replacement . Did you complete the repair? | Go to Step 11 | --
11 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3