For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Using a good-quality CD, determine if the CD player performs poorly or is inoperative. Does the CD player function correctly? | Go to Step 2 | Go to Step 3
2 | Inform the customer that the problem is with the CD, not the CD player. Has the customer been informed? | System OK | --
3 | Check the CD player for obstructions behind the tape door. Is an obstruction found? | Go to Step 4 | Go to Step 6
4 | Check to see if the obstruction can be removed. Can the obstruction be removed? | Go to Step 5 | Go to Step 6
5 | Remove the obstruction. Is the repair complete? | System OK | --
6 | Replace the CD player. Refer to Remote Compact Disc Player Replacement . Is the repair complete? | System OK | --