For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Did you review the Steering Wheel and Column Description and Operation? | Go to Step 2 | Go to Steering Wheel and Column Description and Operation in Steering Wheel and Column.
2 | Verify that the lock system sticks in the START position. Does the lock system operate normally? | System OK | Go to Step 3
3 | Inspect the ignition lock cylinder housing for damage. Is the ignition lock cylinder case assembly damaged? | Go to Step 6 | Go to Step 4
4 | Inspect the ignition lock cylinder for damage. Is the ignition lock cylinder damaged? | Go to Step 7 | Go to Step 5
5 | Inspect the ignition switch for damage. Is the ignition switch damaged? | Go to Step 8 | Verify customer concern, go to Strategy Based Diagnosis in General information.
6 | Replace the steering column assembly. Refer to Steering Column Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 9 | --
7 | Replace the ignition lock cylinder. Refer to Ignition Lock Cylinder Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 9 | --
8 | Replace the ignition switch. Refer to Ignition and Start Switch Replacement in Steering Wheel and Column. Did you complete the repair? | Go to Step 9 | --
9 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3