For 1990-2009 cars

Step | Action | Yes | No
--- | --- | --- | ---
1 | Did you review the General Description and perform the necessary inspections? | Go to Step 2 | Go to Symptoms - Suspension General Diagnosis .
2 | Verify that the customer's concern is present. Does the vehicle operate normally? | System OK | Go to Step 3
3 |

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.
3. Locate a shock or strut that exceeds 2 undulations.

Did you locate a shock or strut that exceeds 2 undulations?

Go to Step 5

Go to Step 4

4 | Important: A strut does not require replacement if any or a combination of the following are present:

• | A build up of oil up to 11 mm wide at the end of the piston rod.

• | Oily sludge accumulated from normal operating conditions to 4 cm from the top of the strut body.

• | Road grease, oil, sand and dust discoloration on the body.

Inspect each strut for external fluid leakage.

Is a strut leaking?

Go to Step 5

Go to Strategy Based Diagnosis .

5 | Replace the strut unit or shock absorber. Refer to the appropriate procedure:

• | Shock Absorber Replacement for Front.

• | Shock Absorber Replacement for Rear.

Did you complete the repair?

Go to Step 6

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6 | Operate the vehicle in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3