For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Did you perform the Radio/Audio System Check? | -- | Go to Step 2 | Go to Radio/Audio System Check
2 | Verify the malfunction with a known-good disc. Is the CD player skipping or muting? | -- | Go to Step 3 | Go to Step 4
3 | Determine if the driver's usual route is over rough or dirt roads. If so, the condition may be normal. Attempt to duplicate the condition with a known-good disc on a smooth road surface. Does the CD player continue to skip or mute? | -- | Go to Step 5 | Go to Radio/Audio System Check
4 |

1. Test the CD player with a known good disc. The ERR message appears under the following conditions:

• | The disc is inserted upside down.

• | The disc is dirty.

• | The disc is badly scratched.

• | The disc is wet.

• | Moisture has condensed on the disc. This will occur when a cold disc is inserted into a hot player, or vice versa. Allow up to 1 hour in order for the condensation to evaporate.

2. Very high internal instrument panel temperatures may cause the disc to eject.

Does the CD player continue to display ERR?

--

Go to Step 5

Go to Radio/Audio System Check

5 | Remove the radio for repair. Is the repair complete? | -- | Go to Radio/Audio System Check | --