For 1990-2009 cars

# CAMPAIGN: HAZARD LAMPS MAY NOT FUNTION PROPERLY

#### NOTE: GM OF CANADA CAMPAIGN 96075 IS LOCATED BELOW THE U.S. VERSION

#### FMVSS NON-COMPLIANCE CAMPAIGN

#### SUBJECT: 96075 - HAZARD LAMPS MAY NOT FUNCTION PROPERLY ----------------------------------------------

#### MODELS: CERTAIN 1995 AND 1996 'J' AND 'N' VEHICLES ------------------------------------------

The Highway Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the divisional letter that is being sent to customers, the customers are being instructed to contact the appropriate Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

#### DEFECT INVOLVED

General Motors has decided that certain 1995 and 1996 'J' and 'N' model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment". These vehicles may exhibit a condition in which the front and/or rear hazard warning lamps (four-way flashers) do not flash when the hazard switch is activated.

Interior telltale lamps will still flash if the rear hazard lamps are inoperative but front hazard lamps are operative. The interior telltale lamps will not flash if the front hazard lamps are inoperative.

To correct this condition and in order to comply with FMVSS 108, vehicle owners or dealers will inspect for proper function of the hazard warning lamps. If necessary, dealers will replace the hazard lamp switch.

#### VEHICLES INVOLVED

Involved are certain 1995 and 1996 'J', and 'N' model vehicles built within the following VIN break points:

PLANT YEAR DIVISION MODEL PLANT CODE FROM THROUGH ---- --------- -------- --------- ----- -------- -------- 1995 Chevrolet Cavalier Lordstown "7" S7188898 S7230373 1995 Chevrolet Cavalier Ramos "S" SS868359 SS887898 1995 Chevrolet Cavalier Lansing "M" SM105541 SM112690 1995 Chevrolet Cavalier Genasys "B" SB100322 SB100901

1995 Pontiac Sunfire Lordstown "7" S7538693 S7549041 1995 Pontiac Sunfire Ramos "S" SS853720 SS887899 1995 Pontiac Sunfire Genasys "B" SB200087 SB200750

1996 Chevrolet Cavalier Lordstown "7" T7100001 T7179785 1996 Chevrolet Cavalier Ramos "S" TS800001 TS841772 1996 Chevrolet Cavalier Lansing "M" TM100001 TM113328 1996 Chevrolet Cavalier Genasys "B" TB1OO001 TB102118

1996 Pontiac Sunfire Lordstown "7" T7500001 T7530850 1996 Pontiac Sunfire Ramos "S" TS800002 TS841763 1996 Pontiac Sunfire Genasys "B" TB200001 TB201467

1996 Pontiac GrandAm Lansing "C" TC700001 TC754197 1996 Pontiac GrandAm Lansing "M" TM500001 TM523204

1996 Oldsmobile Achieva Lansing "M" TM300001 TM316700

#### NOTICE: Dealers should confirm vehicle eligibility through. VISS .(Vehicle Information Service System) prior to beginning a campaign repairs. [Not all vehicles within the above breakpoints may be involved]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The Customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

#### PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing' prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.

Part Quantity Number Description Vehicle

22655202 SWITCH ASM-MULTIFUNCTION 0 or 1 'J' CAR EXCEPT CRUISE CONTROL (K34)

22651487 SWITCH ASM-MULTIFUNCTION 0 or 1 'J' CAR WITH CRUISE CONTROL (K34)

22655204 SWITCH ASM-MULTIFUNCTION 0 or 1 'N' CAR EXCEPT CRUISE CONTROL (K34) (OLDS/PONTIAC)

22651489 SWITCH ASM-MULTIFUNCTION 0 or 1 'N' CAR WITH CRUISE CONTROL (K34) (OLDS/PONTIAC)

22651488 SWITCH ASM-MULTIFUNCTION 0 or 1 'N' CAR (JAPAN EXPORT ONLY - RPO T90) (PONTIAC)

#### Notice: Due to limited initial parts availability and estimates that only 12% of involved vehicles will require switch replacement, please order parts accordingly.

#### CUSTOMER NOTIFICATION

Customers will be notified of this campaign on their vehicles by General Motors (see copy of divisional customer letter included with this bulletin). Instructions for customer self-inspection of the hazard warning lamps function are included in the owner letter.

#### DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the appropriate divisional customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under 41 U.S.C. section 30112 of the Highway Safety Act as amended, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.

#### SERVICE PROCEDURE

The following inspection/repair procedure will identify hazard lamp switches that require replacement. The inspection procedure requires actuation of the hazard lamp switch and actual outside observation of the hazard lamp function from in front of and behind the vehicle.

1. Activate hazard lamps by sliding hazard lamp switch (located on top of steering column) to the right.

The turn-signal/hazard lamp interior telltales should begin flashing.

2. While standing outside and in front of the vehicle, observe the front turn- signal/hazard lamps for correct function (flashing on and off). If at least one of the two front hazard lamps is flashing, the front hazard circuit is functioning normally.

- If only one front hazard lamp is flashing, make necessary repairs to correct the non-flashing lamp.

Move to the rear of the vehicle and observe the rear turn-signal/hazard lamps for correct function (flashing on and off). If at least one of the two rear hazard lamps is flashing, the rear hazard circuit is functioning normally.

- If only one rear hazard lamp is flashing, make necessary repairs to correct the non-flashing lamp.

If, after any necessary bulb replacement and/or wiring repairs, all front and rear turn-signal/hazard lamps are functioning correctly (flashing on and off), proceed to step 17 of the service procedure and install the campaign identification label.

If either the front or rear turn-signal/hazard lamps are not functioning correctly, proceed to step 3 of the service procedure (replacement of the hazard/multifunction switch).

3. Remove Supplemental Inflatable Restraint (S.I.R.) fuse from fuse block.

4. On 'N' vehicles, turn two locking retainers and move the LH sound insulator panel to gain access to the S.I.R. connector.

5. Remove connector position assurance (CPA) pin and separate the driver's side S.I.R. connector (yellow).

6. On vehicles with tilt steering wheel, remove tilt lever by gripping firmly and turning counterclockwise.

- If necessary, use locking pliers with a piece of rubber, such as a spark plug boot, between the jaws to aid in preventing damage to the lever during removal.

7. Remove the upper half of the steering column cover.

8. Remove three (3) screws and remove the lower half of the steering column cover.

9. Disengage electrical connectors from the hazard/multifunction switch. Remove two screws and remove the hazard/multifunction switch.

10. Position the new hazard/multifunction switch to the steering column and secure with top screw first, then bottom screw. Tighten to 4 Nm (2.9 Lbs.Ft). Re-connect electrical connectors.

11. Re-install the lower half of the steering column cover. Secure with three screws. Tighten to 4 Nm (2.9 Lbs.Ft).

12. Re-install the upper half of the steering column cover (snap-in).

13. Re-install tilt steering wheel lever by gripping firmly and turning clockwise.

14. Connect driver's side S.I.R. connector (yellow). Install connector assurance (CPA) pin.

15. On 'N' vehicles, position and secure the LH sound insulator panel with two locking retainers.

16. Install the S.I.R. fuse to the fuse block.

17. Install the GM Campaign Identification Label.

#### CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. When installing the Campaign Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Campaign Identification Labels can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday-Friday, 8:00 a.m. to 4:30 p.m. EST). Ask for Item Number S-1015 when ordering-

Apply the "Campaign Identification Label" only on a clean, dry surface.

#### CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

* REPAIR PART FAILED PARTS LABOR LABOR PERFORMED COUNT PART NO. ALLOW CC-FC 0P HOURS ---------------- ----- -------- ----- ----- ------ ----- INSPECT ONLY FOR 0 #### ** MA-96 V9988 0.2 PROPER HAZARD LAMP FUNCTION

INSPECT FOR PROPER 1 #### ** MA-96 V9998 0.4 HAZARD LAMP FUNCTION AND REPLACE HAZARD/MULTI- FUNCTION SWITCH

* For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for the hazard/multifunction switch needed to complete the repair.

Warranty claims for any necessary bulb replacement and/or wiring repairs (see step 2 of the service procedure) should be submitted separately as regular (non-campaign) warranty claims.

Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.

January, 1997

Dear <Division(s)> Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL: General Motors has decided that certain 1995 and 1996 'J' and 'N' model vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment". These vehicles may exhibit a condition in which the front and/or rear hazard warning lamps (four-way flashers) do not flash when the hazard switch is activated.

Interior telltale lamps will still flash if the rear hazard lamps are inoperative but front hazard lamps are operative. The interior telltale lamps will not flash if the front hazard lamps are inoperative.

WHAT WILL BE DONE: To correct this condition and in order to comply with FMVSS 108, vehicle owners or dealers will inspect for proper function of the hazard warning lamps. If necessary, dealers will replace the hazard lamp switch. This service will be performed for you at no charge.

INSPECTION: You may check the hazard warning lamps for correct function yourself or ask your [Chevrolet/Oldsmobile/Pontiac] dealer to perform the check for you. If you want to check the hazard warning lamps yourself and possibly save a trip to your dealer, please follow the procedure attached to this lefter.

HOW LONG WILL THE REPAIR TAKE?: If you take your vehicle to your [Chevrolet/Oldsmobile/Pontiac] dealer for inspection/parts replacement, labor time necessary to perform this service correction is approximately 25 minutes. Additional time may be required to schedule and process your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to know how much additional time will be needed.

CONTACTING YOUR DEALER: If you choose to have your dealer perform the inspection or require a part replacement, please contact your dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for making this inspection and/or repair have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process, and repair your vehicle. Your <Division(s)> dealer is best equipped to obtain parts and provide services to correct your vehicle as soon as possible. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance/Relations Center at one of the following numbers:

Deaf, Hearing Impaired Division Number - or Speech Impaired* ---------- -------------- ----------------------- Chevrolet 1-800-222-1020 1-800-833-2439 Pontiac 1-800-762-2737 1-800-833-7668 Oldsmobile 1-800-442-6537 1-800-833-6537

*Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDDFM)

After contacting your dealer and the Customer Assistance/Relations Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123)

CUSTOMER REPLY CARD: The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in processing your vehicle in the shortest possible time. If you have inspected the vehicle yourself and parts replacement is not required or if you have sold or traded your vehicle, please let us know by completing the postage-paid reply card and returning it to us.

COURTESY TRANSPORTATION: Your dealer will provide you with shuffle service or some other form of courtesy transportation, if required, while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

<Division(s)> GENERAL MOTORS CORPORATION

INSPECTION PROCEDURE

HAZARD WARNING LAMPS (FOUR-WAY FLASHERS)

1. Activate hazard lamps by sliding hazard lamp switch (located on top of steering column) to the right. The turn-signal/hazard lamp interior telltales should begin flashing.

2. Get out of the vehicle and move to a position in front of the vehicle. Observe the front turn-signal/hazard lamps for correct function (flashing on and off).

Move to the rear of the vehicle and observe the rear turn-signal/hazard lamps for correct function (flashing on and off).

If all front and rear turn-signal/hazard lamps are functioning correctly (flashing on and off), be sure to fill out the postage paid reply card enclosed with this letter and check "service was done as requested on," date the card, sign card, and return it to (Chevrolet, Oldsmobile, Pontiac] Division. This will allow us to remove your vehicle from further campaign follow-up communications.

If either the front or rear turn-signal/hazard lamps are not functioning correctly, please make an appointment with your dealer to have the campaign service performed.

** CANADIAN VERSION **

#### CMVSS NON-COMPLIANCE CAMPAIGN

#### SUBJECT: CAMPAIGN 96075 - HAZARD LAMPS -----------------------------

#### MODELS: CERTAIN 1995 AND 1996 'J' AND 'N' VEHICLES ------------------------------------------

#### DEFECT INVOLVED

General Motors of Canada Limited has decided that certain 1995 and 1996 'J' and 'N' model vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 108, "Lighting Equipment". These vehicles may exhibit a condition in which the front and/or rear hazard warning lamps (four-way flashers) do not flash when the hazard switch is activated.

Interior telltale lamps will still flash if the rear hazard lamps are inoperative but front hazard lamps are operative. The interior telltale lamps will not flash if the front hazard lamps are inoperative.

To correct this condition and in order to comply with CMVSS 108, vehicle owners or dealers will inspect for proper function of the hazard warning lamps. If necessary, dealers will replace the hazard lamp switch.

#### VEHICLES INVOLVED

Involved are certain 1995 and 1996'J, and 'N' model vehicles and built within the following VIN breakpoints: PLANT YEAR DIVISION MODEL PLANT CODE FROM THROUGH ---- --------- -------- --------- ----- -------- -------- 1995 Chevrolet Cavalier Lordstown "7" S7188898 S7230373 1995 Chevrolet Cavalier Ramos "S" SS868359 SS887898 1995 Chevrolet Cavalier Lansing "M" SM105541 SM112690 1995 Chevrolet Cavalier Genasys "B" SB100322 SB100901 1995 Pontiac Sunfire Lordstown "7" S7538693 S7549041 1995 Pontiac Sunfire Ramos "S" SS853720 SS887899 1995 Pontiac Sunfire Genasys "B" SB200087 SB200750 1996 Chevrolet Cavalier Lordstown "7" T7100001 T7179785 1996 Chevrolet Cavalier Ramos "S" TS800001 TS841772 1996 Chevrolet Cavalier Lansing "M" TM1OOOO1 TM113328 1996 Chevrolet Cavalier Genasys "B" TB100001 TB102118 1996 Pontiac Sunfire Lordstown "7" T7500001 T7530850 1996 Pontiac Sunfire Ramos "S" TS800002 TS841763 1996 Pontiac Sunfire Genasys "B" TB200001 TB201467 1996 Pontiac Grand Am Lansing "C" TC700001 TC754197 1996 Pontiac Grand Am Lansing "M" TM500001 TM523204 1996 Oldsmobile Achieva Lansing "M" TM300001 TM316700

#### NOTE: PLEASE CHECK DCS SCREEN 445 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMEPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WELL BE PAED.

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

#### PARTS INFORMATI0N

Parts required to complete this campaign are to be obtained from General Motors Service Parts Opemtions (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements.

#### Notice: Due to limited initial parts availability and estimates that only 12% of involved vehicles will require switch replacement, please order parts accordingly

Quantity/ Part Number Description Vehicle ----------- ----------------------------------- --------- 22655202 SWITCH ASM-MULTIFUNCTION 1 'J' CAR EXCEPT CRUISE CONTROL (K34)

22651487 SWITCH ASM-MULTIFUNCTION 1 'J' CAR WITH CRUISE CONTROL (K34)

22655204 SWITCH ASM-MULTIFUNCTION 1 'N' CAR EXCEPT CRUISE CONTROL (K34) (OLDS/PONTIAC)

22651489 SWITCH ASM-MULTIFLJNCTION 1 'N' CAR WITH CRUISE CONTROL (K34) (OLDS/PONTIAC)

22651488 SWITCH ASM-MULNFUNCTION 1 'N' CAR (JAPAN EXPORT ONLY - RPO T90) (PONTIAC)

#### CUSTOMER NOTIFICATION

All customers of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of customer letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose. Instructions for customer self-inspection of the hazard warning lamps function are included in the owner letter.

#### DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles. Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the appropriate customer letter accompanying this bulletin.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

#### SERVICE PROCEDURE

The following inspection/repair procedure will identify hazard lamp switches that re e I inspection procedure requires actuation of the hazard lamp switch and actual outside observation of the hazard lamp function from in front of and behind the vehicle.

1. Activate hazard lamps by sliding hazard lamp switch (located on top of steering column) to the right.

The turn-signal/hazard lamp interior telltales should begin flashing.

2. While standing outside and in front of the vehicle, observe the front turn-signal/hazard lamps for correct function (flashing on and off). If at least one of the two front hazard lamps is flashing, the front hazard circuit is functioning normally.

- If only one front hazard lamp is flashing, make necessary repairs to correct the non-flashing lamp.

Move to the rear of the vehicle and observe the rear turn-signal/hazard lamps for correct function (flashing on and off). If at least one of the two rear hazard lamps is flashing, the rear hazard circuit is functioning normally.

- If only one rear hazard lamp is flashing, make necessary repairs to correct the non-flashing lamp.

If, after any necessary bulb replacement and/or wiring repairs, all front and rear turn-signal lamps are functioning correctly (flashing on and off), proceed to step 17 of the service procedure and install the campaign identification label.

If either the front or rear turn-signal lamps are not functioning correctly, proceed to step 3 of the service procedure (replacement of the hazard/multifunction switch).

3. Remove Supplemental Inflatable Restraint (S.I.R.) fuse from fuse block.

4. On 'N' vehicles, tum two locking retainers and move the LH sound insulator panel to gain access to the S.I.R. connector.

5. Remove connector position assurance (CPA) pin and separate the driver's side S.I.R. connector (yellow).

6. On vehicles with tilt steering wheel, remove tilt lever by gripping firmly and turning counterclockwise. If necessary, use locking pliers with a piece of rubber, such as a spark plug boot, between the jaws to aid in preventing damage to the lever during removal.

7. Remove the upper half of the steering column cover.

8. Remove three (3) screws and remove the lower half of the steering column cover.

9. Disengage electrical connectors from the hazard/multifunction switch. Remove two screws and remove the hazard/multifunction switch.

10. Position the new hazard/multifunction switch to the steering column and secure with top screw first, then bottom screw. Tighten to 4 N.m (2.9 Lbs. Ft). Reconnnect electrical connectors.

11. Reinstall the lower half of the steering column cover. Secure with three screws. Tighten to 4 N.m (2.9 Lbs. Ft).

12. Reinstall the upper half of the steering column cover (snap-in).

13. Reinstall tilt steering wheel lever by gripping firmly and turning clockwise.

14. Connect driver's side S.I.R. connector (yellow). Install connector assurance (CPA) pin.

15. On 'N' vehicles, position and secure the LH sound insulator panel with two locking retainers.

16. Install the S.I.R. fuse to the fuse block.

17. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaip Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought into the dealership for periodic servicing. Additional -Campaign Identification Labels can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number GW 91 when ordering.

Apply the "Campaign Identification Label" only on a clean, dry surface.

#### CLAIM INFORMATION

Submit a Product Campaip Claim with the information indicated below:

* REPAIR PERFORMEED PART FAILED PARTS LABOUR LABOUR COUNT PART NO. ALLOW CC-FC 0P HOURS -------------------------- ---- -------- ----- ----- ------ ------ INSPECT ONLY FOR PROPER 0 - ** MA-96 V9988 0.2 HAZARD LANP FUNCTION

INSPECT FOR PROPER HAZARD 1 #### ** MA-96 V9998 0.4 LAMP FUNCTION AND REPLACE HAZARD/MULTIFUNCTION SWITCH

* For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours".

** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for the hazard/multifunction switch needed to complete the repair.

Warranty claims for any necessary bulb replacement and/or wiring repairs (see step 2 of the service procedure) should be submitted separately as regular (non-campaign) warranty claims.

Refer to the General Motors Claims Processing Manual for details on Product Claim Submission

January 1997

Dear General Motors Customer:

General Motors of Canada Limited has decided that certain 1995 and 1996 'J' and 'N' model vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 108, "Lighting Equipment". These vehicles may exhibit a condition in which the front and/or rear hazard warning lamps (four-way flashers) do not flash when the hazard switch is activated.

Interior telltale lamps will still flash if the rear hazard lamps are inoperative but front hazard lamps are operative. The interior telltale lamps will not flash if the front hazard lamps are inoperative.

To correct this condition and in order to comply with CMVSS 108, vehicle owners or dealers will inspect for proper function of the hazard warning lamps. If necessary, your GM dealer will replace the hazard lamp switch.

This service will be provided for you at no charge.

You may check the hazard warning lamps for correct function yourself or ask your GM dealer to perform the check for you. If you want to check the hazard warning lamps yourself and possibly save a trip to your dealer, please follow the procedure attached to this letter.

If you choose to have your dealer perform the inspection or require a part replacement, please contact your dealer as soon as possible to arrange a service date and to assure parts availability.

If parts are not in stock, they can be ordered before scheduling your service date. Instructions for making this inspection and/or repair have been sent to your dealer.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Departinent General Motors of Canada Limited

#### INSPECTION PROCEDURE

HAZARD WARNING LAMPS (FOUR-WAY FLASHERS)

1. Activate hazard lamps by sliding hazard lamp switch (located on top of steering column) to the right.

The turn-signal/hazard lamp interior telltales should begin flashing.

2. Get out of the vehicle and move to a position in front of the vehicle. Observe the front turn-signal/hazard lamps for correct function (flashing on and off).

Move to the rear of the vehicle and observe the rear turn-signal/hazard lamps for correct function (flashing on and off).

If all front and rear turn signal/hazard lamps are functioning correctly (flashing on and off), be sure to call our Customer Communication Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French). This will allow us to remove your vehicle from further campaign follow-up communications.

If either the front or rear turn-signal/hazard lamps are not functioning correctly, please make an appointment with your dealer to have the campaign service performed

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.