For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Road test the vehicle in order to verify the customer complaint. Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly. Does the vehicle ride too soft? | -- | Go to Step 2 | System OK
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | Go to Step 4 | Go to Step 3
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | Go to Step 4 | --
4 | Inspect the vehicle trim height. Refer to Trim Height Specifications in Wheel Alignment. Repair as necessary. Has the inspection/repair been performed? | -- | Go to Step 5 | --
5 | Inspect the struts for wear or damage. Are the struts worn or damaged? | -- | Go to Step 6 | Go to Step 1
6 | Replace the struts. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension. Has the repair been performed? | -- | Go to Step 1 | --