For 1990-2009 cars

Step | Action | Value(s) | Yes | No
--- | --- | --- | --- | ---
1 | Did you review the Radio/Audio System Operation? | -- | Go to Step 2 | Go to Radio/Audio System Operation
2 |

1. Turn ON the ignition, with the engine OFF.
2. Turn ON the radio.
3. Insert a compact disc (CD) and operate.

Is the CD skipping or mute?

--

Go to Step 3

Go to Step 4

3 | Inspect the disc for one of the following conditions:

• | Improper insertion

• | Scrathes

• | Dirt

• | Fingerprints

Are any of the conditions present?

--

Go to Step 5

Go to Step 6

4 | Observe the CD player for the following condition:

• | ERR is displayed.

• | The disc is ejected.

Do either of the conditions exist?

--

Go to Step 7

Go to Step 3

5 | Clean or replace the disc. Did you complete the cleaning or replacement? | -- | Go to Step 9 | --
6 | Test the CD player with a known good disc. Is the symptom still present? | -- | Go to Step 8 | Go to Step 9
7 | Inspect the disc for one of the following conditions:

• | The disc is inserted upside down.

• | The disc is dirty.

• | The disc is badly scratched.

• | The disc is wet. Moisture has condensed on the disc. This will occur when a cold disc is inserted into a hot player, or vice versa. Allow up to 1 hour in order for the condensation to evaporate.

• | Very high internal instrument panel temperatures may cause the disc to eject.

Is the symptom still present?

--

Go to Step 8

Go to Step 9

8 | Remove the radio for repair. Refer to Radio Replacement for service procedure. Did you complete the repair? | -- | Go to Step 9 | --
9 | Operate the system in order to verify the repair. Did you correct the condition? | -- | System OK | --