CAMPAIGN: SHOULDER BELT GUIDE LOOPS. Oldsmobile Custom Cruiser 1991

For 1990-2009 cars

# CAMPAIGN: SHOULDER BELT GUIDE LOOPS

#### SUBJECT: SHOULDER BELT GUIDE LOOPS

#### MODELS/YEARS: 1991 CUSTOM CRUISER

#### CONDITION

General Motors has determined that a defect which relates to motor vehicle safety exists in all 1991 Oldsmobile Custom Cruiser station wagon model vehicles. These vehicles exhibit a condition in which the shoulder belt guide loop plastic covering may crack and expose the steel sub-plate. In the event of a vehicle crash, the exposed steel sub-plate could cut the safety belt webbing and result in an increased possibility and/or severity of injury to the affected seat occupant.

To prevent this condition from occurring, dealers are to install new shoulder belt guide loops on involved vehicles.

#### VEHICLES INVOLVED

All 1991 Oldsmobile Custom Cruiser station wagon vehicles within the breakpoints listed below: Beginning Through & Year Model Model Name VIN Including ---- ----- ---------- --------- ---------- 1991 B Custom Cruiser MW300001 MW307663 (Start of Production) (End of Production)

#### DEALER ACTION

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held at the dealers and inspected/repaired per the service procedure of this campaign bulletin BEFORE owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of mileage, age of vehicle, or ownership from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used car inventory, or it is in your dealership for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.

Dealers are to contact owners of vehicles recently sold from your new or used vehicle inventory and arrange for the campaign correction to be performed.

#### SERVICE PROCEDURE

#### BELT INSPECTION PROCEDURE

Inspect the belt webbings at the outboard seating positions in the front and second seat areas (four belt assemblies) for snags, cuts or excessive wear marks. If any of these conditions are present, replace affected retractor/belt assembly as described in section 10-11 of the 1991 Oldsmobile Custom Cruiser Service Manual.

For belts which do not exhibit snags, cuts or excessive wear marks, replace the guide loops following the "Guide Loop Replacement Procedure".

#### GUIDE LOOP REPLACEMENT PROCEDURE

#### NOTICE: The shoulder belt upper guide loops in the left and right outboard positions of the front and second seats must be replaced (four guide loops).

1. Remove the guide loop from the body lock pillar and pull out enough belt webbing to have the guide loop outside of the vehicle.

2. While wearing safety glasses, place the guide loop into the special tool J 39555 (View "A" , page 3) being certain to note the proper orientation of the guide loop into the tool.

3. Tighten the screw shaft of the tool until the guide loop breaks (View "B", page 3).

4. Carefully remove the webbing from the broken guide loop.

5. Insert webbing into a new guide loop between the ends of the loop (View "C", Page 3) and attach a new guide loop cover. For the front seat guide loops only, insert the cover between guide loop ends (View "D", page 4). For the second seat guide loops, install the cover between the guide loop and the pillar (View "F", page 4). Use the guide loop covers with the full back in the second seat locations. Be certain the new guide loop cover, when installed, is angled away from the trim and that belt webbing is not twisted.

6. Insert a new bolt (supplied with kit ) through the guide loop and cover, and then bolt to the body pillar. Torque to 40 N.m (30 lb. ft.). Use the two longer bolts (35mm shoulder) in the front seat locations, and the two shorter bolts (25mm shoulder) in the second seat locations. Close the guide loop cover over the guide loop . For front seats, see View "E", page 4; for second seats, see View "F", page 4.

7. Check to be sure the guide loop rotates freely and that the webbing passes easily through the loop and retracts properly.

8. Repeat this procedure until both front shoulder belt upper guide loops and both second seat shoulder belt upper guide loops have been replaced.

9. Install a Campaign Identification Label.

#### CAMPAIGN IDENTIFICATION LABEL

Each label provides space to print the campaign number, and the five (5) digit dealer code of the dealer performing the campaign. Insert this information with a typewriter or ball-point pen. When installing label, clean and dry the surface of the radiator support tie bar and apply the campaign label where it is readily visible.

#### PARTS INFORMATION

To ensure that the parts your dealership may require are obtained as soon as possible, order them from GM Service Parts Operations (GMSPO) on a C.I.O. order, with NO special instruction code, but order on an advise code (2). Use the following part numbers:

#### NOTICE: Both a Reinforcement Kit and a guide loop cover kit normally need to be ordered for each vehicle. Guide Code On Quantity Loop Dealer Per Description Part Number Color VIN List Vehicle ----------- ----------- ----- -------- ------- Reinforcement Kit, 10225869 ---- ------ 1, as req'd D/Seat & P/Seat Contains: 4 Replacement Guide Loops 2 Replacement Front Bolt/Screws 2 Replacement Rear Bolt/Screws 1 Instruction Sheet

Each of the following guide loop cover kits contains 2 front & 2 rear Guide Loop Covers:

Guide Kit, Shldr Belt 10225874 Maple Red A 1, as req'd Guide Kit, Shldr Belt 10225870 Sapphire (blue) B 1, as req'd Guide Kit, Shldr Belt 10225872 Light Camel C 1, as req'd

The VIN list sent to dealers with involved vehicles indicates by codes the Guide Loop colors of involved vehicles; please order parts accordingly.

Order Retractor Assemblies only when required as a result of inspecting specific vehicles involved in this campaign. Do not use Retractor Assemblies "off-the-shelve" that do not match the latest part numbers specified by GMSPO.

GMSPO will provide instructions at a later date for the return of obsolete service safety belt retractor assemblies.

#### SPECIAL TOOL

Each dealer was shipped a special tool, J 39555 (Shoulder Belt Guide Loop Cutter), from Kent-Moore, the week of July 6, 1992. The tool is furnished at no charge to the dealer. Each package will be identified by a orange label with black letters, that lists the tool number and Oldsmobile campaign number 91-C-09. Additional tools, if required, may be ordered from Kent-Moore and will be charged to the dealers open account. Fleet Warranty Stations may obtain information on how to purchase tools from Kent-Moore by calling 1-800-345-2233 and asking for the "order desk".

#### WARRANTY CLAIM INFORMATION

For each vehicle, submit a claim using ONLY ONE of the repairs and associated labor time listed below:

REPAIR PERFORMED TOT-PTS FC LAB-OP LHRS ST ---------------- ------- -- ------ ---- -- Replace Both Front and 96 V7551 0.5 .1* Both Second Seat Guide Loops

Replace One Front And 96 V7551 0.7 .1* Both Second Seat Guide Loops;

Replace One Front Seat Retractor Assembly

Replace One Second And Both 96 V7551 1.0 .1* Front Seat Guide Loops;

Replace One Second Seat Retractor Assembly

Replace Both Front Seat 96 V7551 1.2 .1* Guide Loops;

Replace Both Second Seat Retractor Assemblies

Replace Both Second Seat 96 V7551 1.0 .1* Guide Loops;

Replace Both Front Seat Retractor Assemblies

Replace One Front And One 96 V7551 1.1 .1* Second Seat Guide Loop

Replace One Front And One Second Seat Retractor Assembly

Replace One Second Seat 96 V7551 1.4 .1* Guide Loop;

Replace One Second Seat And Both Front Seat Retractor Assemblies

Replace One Front Seat Guide Loop; 96 V7551 1.6 .1*

Replace One Front And Both Second Seat Retractor Assemblies

Replace NO Guide Loops 96 V7551 1.7 .1* Replace All Four Retractor Assemblies

* .1 hour for clerical administration may be applied for in the Straight Time (ST) column.

Parts Allowance: Current dealer price, plus 30% allowance for handling.

#### COPY OF LETTER TO OWNERS

July 1992 Dear Oldsmobile Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR RECALL

General Motors has determined that a defect which relates to motor vehicle safety exists in all 1991 Oldsmobile Custom Cruiser station wagon model vehicles. These vehicles exhibit a condition in which the shoulder belt guide loop plastic covering may crack and expose the steel sub-plate. In the event of a vehicle crash, the exposed steel sub-plate could cut the safety belt webbing and result in an increased possibility and/or severity of injury to the affected seat occupant.

WHAT WE WILL DO

To prevent this condition from occurring, dealers are to install new shoulder belt guide loops in your vehicle. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Oldsmobile dealer immediately to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions have been sent to your dealer. Please ask your dealer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included would be time for a technician to perform the work required, which could range from forty-five (45) minutes to one and three-fourths (1 3/4) hours. You may have your vehicle serviced at the authorized Oldsmobile dealer of your choice.

Your Oldsmobile Dealer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition then or within five days, we suggest you call Oldsmobile Customer Assistance (1-800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunications devices for the deaf (TDD/TTY) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the dealer in getting your vehicle corrected.

After contacting your dealer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).

Please give the enclosed owner reply card to your dealer so they can quickly identify your vehicle and the condition which needs to be corrected. If you no longer have this vehicle, please let us know by completing the card and mailing it back to us. The postage has been prepaid for you.

We are sorry to cause you this inconvenience; however, we have taken this action for your safety and continued satisfaction with our products.

OLDSMOBILE DIVISION General Motors Corporation

Enclosure 91-C-09

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.