For 1990-2009 cars

# DIGITAL ELECTRONIC INSTRUMENT CLUSTER REPAIR/REPLACEMENT

REVISION: 07/23/96

THIS BULLETIN IS BEING REVISED TO ADD A NEW COMPANY NAME, PHONE NUMBER AND SHIPPING ADDRESS. PLEASE DISCARD CORPORATE BULLETIN 57-83-03 (SECTION 8 - CHASSIS/BODY ELECTRICAL). ----------------------------------------------------------------------

#### SUBJECT: INFORMATION ON DIGITAL ELECTRONIC INSTRUMENT CLUSTER REPAIR/ REPLACEMENT CLUSTER PROCEDURES)

#### MODELS: 1986-92 OLDSMOBILE TORONADO 1983-87 OLDSMOBILE CUTLASS CIERA

********************************************************************** "GM OF CANADA' AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN. **********************************************************************

PROCEDURES FOR OBTAINING REPLACEMENT DIGITAL INSTRUMENT CLUSTERS USED IN THE 1986-1992 TORONADO MODELS AND 1983-1987 CUTLASS CIERA MODELS HAVE BEEN REVISED TO THE INSTRUCTIONS LISTED IN THIS BULLETIN EFFECTIVE IMMEDIATELY.

REPLACEMENT INSTRUMENT CLUSTERS MAY BE OBTAINED FROM AMERICAN-YAZAKI USING THE FOLLOWING PROCEDURE:

1. CALL THE AMERICAN-YAZAKI SERVICE CENTER AT (313) 981-2200 (INSIDE MICHIGAN) OR (888) 821-2225 (OUTSIDE MICHIGAN) 7:30 A.M.-4:30 P.M. EST MONDAY THROUGH FRIDAY AND ORDER THE APPROPRIATE PART NUMBER.

2. AMERICAN-YAZAKI WILL REQUEST THE FOLLOWING INFORMATION: -DEALER CODE -DEALER'S SHIPPING ADDRESS -VEHICLE IDENTIFICATION NUMBER -CLUSTER PART NUMBER -OWNER COMMENT OR OBSERVED CONDITION -DIAGNOSIS USED TO DETERMINE THE CLUSTER REQUIRED REPLACEMENT AMERICAN-YAZAKI STAFFED BY TRAINED TECHNICIANS WHO WILL ATTEMPT TO CONFIRM THE CONDITION IS CLUSTER RELATED AND NOT CAR SYSTEM RELATED. THE TECHNICIAN OR SHOP FOREMAN SHOULD BE ON-HAND WHEN CALLING TO ANSWER THEIR QUESTIONS REGARDING THE DIAGNOSIS. -IF THE CONDITION INVOLVES THE ODOMETER, A MILEAGE FIGURE WILL BE REQUIRED. THE REPLACEMENT CLUSTER WILL BE SHIPPED WITH MILEAGE PRE-SET.

AMERICAN-YAZAKI WILL SHIP REPLACEMENT CLUSTERS C.O.D. THE C.O.D. PRICE WILL BE THE REPAIR CHARGE AND CORE CHARGE LISTED PLUS FREIGHT. THE CLUSTER WILL BE SENT UPS NEXT DAY SHIPPING.

INCLUDED WITH THE REPLACEMENT CLUSTER WILL BE A COMPUTER-PRINTED FORM. TO OBTAIN THE CORE REFUND, THIS FORM MUST BE FILLED OUT COMPLETELY AND RETURNED WITH THE INOPERATIVE CLUSTER TO AMERICAN-YAZAKI IN THE SHIPPING CONTAINER. THE INOPERATIVE CLUSTER IS TO BE SHIPPED UPS PREPARED TO THE FOLLOWING ADDRESS:

AMERICAN-YAZAKI CORPORATION 6700 HAGGERT ROAD CANTON, MI 48187 ATTN: INSTRUMENT CLUSTER SERVICE

WHEN THE REPAIRABLE CLUSTER IS RECEIVED BY AMERICAN-YAZAKI, PAYMENT WILL BE ISSUED TO THE DEALERSHIP IN THE AMOUNT OF THE CORE CHARGE. WARRANTY CLAIMS SHOULD INCLUDE THE PART NUMBER, PARTS DEALER NET PRICE PLUS 30% (SEE CHART), SHIPPING CHARGES LISTED IN THE SUBLET, APPLICABLE TROUBLE CODE, LABOR OPERATION NUMBER, AND LABOR TIME.

IN THE EVENT AN EXCHANGE CLUSTER IS NOT AVAILABLE, THE INOPERATIVE CLUSTER IDENTIFIED WITH THE SERVICE ACTIVITY NUMBER SHOULD BE SHIPPED TO AMERICAN-YAZAKI UPS PREPAID FOR REPAIRS.

IF A CLUSTER IS REQUIRED ON EXCHANGE OR REPLACEMENT FOR DAMAGE DUE TO COLLISION, FIRE, FLOOD, ETC., THE RETAILER SHOULD CONTACT AMERICAN-YAZAKI. GMSPO NO LONGER STOCKS THESE CLUSTERS. IF INVOICE PAYMENT OR CORE CLUSTERS ARE NOT RETURNED TO AMERICAN-YAZAKI WITHIN 30 DAYS, THE SERVICE CENTER WILL FORWARD THE DOCUMENTATION TO OLDSMOBILE FOR BILLING TO THE DEALER THROUGH THE OPEN ACCOUNT STATEMENT.

CUTLASS CIERA AND TORONADO SERVICE CLUSTER PRICING EFFECTIVE 9-1-95

APPLICATION DEALER NET CORE AMOUNT COD AMOUNT 1983 CUTLASS CIERA 22518653 GAS 175.00 175.00 382.36 22518652 DIESEL 175.00 175.00 382.36

1984 CUTLASS CIERA 22520533 GAS 215.00 215.00 462.36 22521038 DIESEL 215.00 215.00 462.36

1985 CUTLASS CIERA 22524516 MPH/KM 155.00 155.00 342.36 22524517 KM/MPH 155.00 155.00 342.36

1986 CUTLASS CIERA 22530786 MPH/KM 215.00 215.00 462.36 22530900 KM/MPH 215.00 215.00 462.36

1986 TORONADO 1637748 WO/PRNDL 400.00 400.00 832.36 1638390 W/PRNDL 400.00 400.00 832.36

1987 CUTLASS CIERA 10045827 MPH/KM 240.00 240.00 512.36 10045828 KM/MPH 240.00 240.00 512.36

1987 TORONADO 1636506 DIGITAL-VF 400.00 400.00 832.36

1988-89 TORONADO 1639654 DIGITAL-VF 400.00 400.00 832.36

1990 TORONADO 3525483 DIGITAL-VF 400.00 400.00 832.36 3525484 MPH 290.00 290.00 612.36 3525485 KH 290.00 290.00 612.36

1991-92 TORONADO 3525486 MPH 290.00 290.00 612.36 3525487 KH 290.00 290.00 612.36 3525488 DIGITAL-VF 400.00 400.00 832.36

C.O.D. AMOUNT INCLUDES 27.36 FED-X, 5.00 C.O.D. FEE, DEALER NET PRICE PLUS THE CORE CHARGE.

CORE CHARGE REFUNDED UPON RETURN OF REPAIRABLE CORE WITHIN 30 DAYS.

GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1996 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.