For 1990-2009 cars

# CAMPAIGN: ELECTROCHROMIC INSIDE REARVIEW MIRROR

#### Subject: ELECTROCHROMIC INSIDE REARVIEW MIRROR

#### Models: Certain 1992 Pontiac Bonneville SSEI and Pontiac Bonneville SSE With Inside Automatic Day/Night Mirror (RPO DD8) and Driver/Passenger Supplemental Inflatable Restraint (RPO AK5)

#### TO: ALL GENERAL MOTORS DEALERS:

General Motors of Canada Limited has determined that certain 1992 Pontiac Bonneville SSEI and SSE model vehicles equipped with Inside Automatic Day/Night Mirror (RPO DD8) and Driver/Passenger Supplemental Inflatable Restraint (SIR) systems have an inside rearview mirror which may break at the ball socket neck area. Breaking may occur during manual mirror adjustment if forced beyond normal adjustment range. The inside rearview mirror was designed to "break away" during passenger side SIR deployment. To prevent this condition from occurring, dealers are to install an improved replacement inside rearview mirror with a clip-on attachment design that still provides desired performance during SIR deployment.

#### VEHICLES INVOLVED:

#### NOTE: PLEASE CHECK DCS SCREEN 45 BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

Involved are certain 1992 Pontiac Bonneville SSEI and SSE model vehicles built within the following VIN breakpoints:

Year Plant From Through And Including 1992 Wentzville (1) N1200011 N1294793

#### NOTICE: VEHICLES ON WHICH OUR RECORDS INDICATE PART NUMBER 25609459 HAS BEEN PREVIOUSLY INSTALLED DURING SERVICE, HAVE BEEN DELETED FROM THIS CAMPAIGN.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

#### CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

#### OWNER NOTTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin).

#### PARTS INFORMATION:

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle

25616728 Electrochromic Inside Rearview Mirror 1

#### NOTICE: RETURN ANY SERVICE PARTS INVENTORY OF PART NUMBER 25602060 TO YOUR CLOSEST PARTS DISTRIBUTION CENTRE.

PARTS AND LABOR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance

2A Replace Electrochromic Inside Rearview Mirror .3

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 30% to cover parts handling.

#### SERVICE PROCEDURE:

1. Remove inside rearview minor and disconnect connector at headliner area.

2. Install replacement harness, cover and inside rearview mirror, P/N 25616728.

#### Notice: Replacement mirror must be fully seated on windshield base to lock in place. An audible click will be heard when seated. (See instructions included in container.)

3. Return removed mirror in shipping container to your closest Parts Distribution Centre.

#### Notice: Please retum as soon as possible to assist us in preventing campaign parts delay.

4. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

General Motors of Canada bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your General Motors dealer for information on whether your vehicle may benefit from the information.

Customer Support Department General Motors of Canada Limited

JL:vt

Dear General Motors Customer:

General Motors of Canada Limited has determined that certain 1992 Pontiac Bonneville SSEI and SSE model vehicles equipped with Inside Automatic Day/Night Mirror and Driver/Passenger Supplemental Inflatable Restraint (SIR) Systems have an inside rearview mirror which may break at the ball socket neck area. Breaking may occur during manual mirror adjustment if forced beyond normal adjustment range. The inside rearview mirror was designed to "break away" during passenger side SIR deployment.

To prevent this condition from occurring on your vehicle, your dealer will install a redesigned replacement inside rearview mirror with a clip-on attachment design that still provides desired performance during SIR deployment.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date. If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.