For 1990-2009 cars

# GLOVE COMPARTMENT LITERATURE (OLDSMOBILE ONLY)

#### MODELS/YEARS ALL MODELS

This bulletin cancels and replaces Dealer Management Bulletin 89-I-03.

Oldsmobile Division is no longer providing dealers with replacement glove compartment literature at no charge through the zone office.

#### REPLACEMENT LITERATURE:

Replacement glove compartment literature can be ordered from:

Lansing Lithographers, Inc. P.O. Box 23188 Lansing, Mi 48909

Orders will be accepted on dealer letterhead stationery only with a dealer check attached and made payable to "Lansing Lithographers, Inc." The charges are as follows (including shipping and handling):

Current Model Year

$3.00 - Glove Box Package without Warranty

1 - Owner's Manual 1 - Maintenance Schedule

$3.00 - Warranty Booklets

1 Package - Consists of 12 booklets (minimum order) Past Model Years

$4.00 - Glove Box Package with Warranty

1 - Owner's Manual 1 - Maintenance Schedule 1 - Warranty Booklet 1 - Music Systems 1 - Service and Maintenance Specifications and Emergency Information (1 984 only)

Please be specific when ordering by giving the model year(s) and car series.

Replacement tire warranty folders can be ordered directly from the tire companies by calling the toll free numbers listed below:

Michelin 1-800-433-6838 Goodyear 1-800-321-2136 General 1-800-847-3349 (1-800-426-4889 in Ohio) Uniroyal-Goodrich 1-800-231-5893 (Dealer Assistance) Firestone 1-800-638-4730

#### MISSING LITERATURE:

If the glove compartment literature is missing at the time of the new car delivery inspection, it is to be presumed "stolen" and is to be handled in compliance with the current Oldsmobile Service Policies and Procedure Manual sections concerning "Delivery Receipt Notations" and "New Vehicle Inspection For Missing or Incorrect Parts or Options". The replacement package is to be obtained as instructed above through Lansing Lithographers, Inc. It will be necessary to submit a transportation claim in the following manner to receive payment:

Damage Labor Labor Net Line Claim Code Operation Hours Amount Total Type ---- --------- ----- ------ ----- ---- 98086 T0002 0.0 3.00 3.00 T

#### NOTICE: The delivery receipt must include this damage code with the appropriate notation "Glove Box Literature Missing" to properly substantiate the claim. Warranty claims will not be accepted for replacement of glove box literature.

#### NOTICE: Par Excellence glove compartment portfolios are not available through Lansing Lithographers. Please refer to Dealer Management Bulletins 90-1-09.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.