For 1990-2009 cars

# PAR EXCELLENT PACKAGE GLOVE COMPARTMENT PORTFOLIO

#### SUBJECT EXCELLENCE PACKAGE (GLOVE COMPARTMENT PORTFOLIO) MISSING OR DEFECTIVE

#### MODELS/YEARS ALL 1991 OLDSMOBILE MODELS

1991 New vehicle production will feature a Par Excellence Package. The package will be heat sealed in a plastic bag and will contain a Leatherette portfolio.

The portfolio package contains the appropriate 1991 Owner's Manual and the Maintenance Schedule. The appropriate 1991 Warranty and Owner Assistance Information Booklet is not included in the package. Rather, it is installed in the glove compartment as a loose item, as is the separate tire warranty folder. The Bravada, Toronado and Toronado Trofeo warranty folder is part of the portfolio package. Both of these publications should be added to the portfolio package before the vehicle is delivered.

The following procedure will apply to the Par Excellence Package being furnished with applicable 1991 Oldsmobiles:

PAR EXCELLENCE PACKAGE MISSING

A. Missing - presumed stolen (no glove compartment literature).

If the invoice and/or window sticker does not reflect Option V2G "Delete Par Excellence" and the package is missing, it is to be presumed "stolen" and is to be handled in compliance with the current Oldsmobile Service Policies and Procedures Manual sections concerning "Delivery Receipt Notations" and "New Vehicle Inspection for Missing or Incorrect Parts or Options".

A replacement Par Excellence Package is to be obtained through DCI Marketing by calling 1-800- 255-6537 and supplying them with the vehicle identification number of the vehicle involved and the part number of the missing package. Part number/carline cross reference may be found under "Additional Information" in this bulletin.

Your dealership will be billed for the package by DCI Marketing, and it will be necessary to complete a transportation claim (Form 104-Olds) in the following manner to receive payment:

Part Part Parts Damage Labor Labor Count Number Amount Code Operation Hours

1 (As Applicable) Dealer Cost 98086 T6105 0.0 PLUS 30%

#### IMPORTANT: This damage code and the wording "Par Excellence Package Missing" must appear on the delivery receipt to properly substantiate the claim.

Missing owner's manuals and maintenance schedules can be replaced by following the procedure in Dealer Management Bulletin 91-1-03 (Corporate Bulletin 870112R). If the vehicle is not eligible for the Par Excellence Package, Option Code V2G "Delete Par Excellence" will be listed on the invoice and the window sticker. Vehicles ineligible for this package include: those produced for GM of Canada or for export, fleet vehicles, vehicles sold to allied divisions of General Motors, Oldsmobile Division Company cars and vehicles originally shipped to the zone warehouse. The window sticker on these vehicles will reflect a combined credit for the deletion of the Par Excellence Package and "Fuel Fill" as the Option V2G.

B. Par Excellence Package Missing - Glove Compartment Literature Present in Clear Plastic Folder.

If the Par Excellence Package is missing, yet the glove compartment contains the customary literature in a clear plastic folder, check the invoice or window sticker for the presence of Option V2G. If V2G is found and a delete option credit for "Par Excellence Package" is listed, the vehicle in question is not eligible for the Par Excellence Package and no further action is necessary (see Item A above for a listing of ineligible vehicles).

If V2G is NOT listed on the window sticker and the standard glove compartment literature is present, contact DCI Marketing at 1-800-255-6537 to obtain a new Par Excellence Package. Be prepared to furnish the vehicle identification number of the vehicle involved and the part number of the needed package. Part numbers may be determined by using the part number/carline usage chart printed in the "Additional Information" section of this bulletin. The package will be shipped without the owner's manual and maintenance schedule. Your dealership will be charged for the "Par Excellence Package". To receive payment, complete a transportation claim as described in item A.

#### IMPORTANT: In the situation described above, the Par Excellence Package must be obtained and placed in the vehicle. Dealers do not have the choice of electing to "Credit Vehicle Billing" as in the case of missing optional equipment.

PAR EXCELLENCE PACKAGE COMPONENTS FOUND TO BE DEFECTIVE

The Par Excellence Package, and its components, (except for maintenance folders and owner's manuals) are warranted by DCI Marketing against defects in material or workmanship for 12 months from the date of retail delivery of the vehicle. If it becomes necessary to replace part of the package due to a defect, contact DCI Marketing at 1-800-255-6537 and advise them of the component requiring replacement. Paris requiring replacement due to a defect will be shipped at no charge. No claim is to be filed with Oldsmobile Division.

INDIVIDUAL PAR EXCELLENCE COMPONENTS MISSING

A. Heat-Sealed Plastic Cover UNOPENED at Time of Receipt of Vehicle.

In the situation where an individual piece of the Par Excellence Package is missing and the package was received with the vehicle with the heat-sealed plastic cover UNOPENED, the following procedure should be adhered to:

1. If the missing component is the owner's manual and maintenance schedule refer to Dealer Management Bulletin 91-1-03, Corporate Bulletin 870112R.

B. Heat-Sealed Plastic Cover Opened or Missing at Time of Receipt of Vehicle.

In the situation where the heat-sealed plastic cover has been opened or is missing, the contents of the package are to be inspected at once. If any components are observed to be missing, it is to be presumed that they were stolen in transit. Contact DCI Marketing at 1-800-255-6537 and advise them of the component(s) that were stolen. Also be prepared to supply the Vehicle Identification Number of the vehicle involved. Replacement items will be shipped at no charge to the dealer; DCI Marketing will bill Oldsmobile Division directly. If the stolen items include the owner's manual and maintenance schedule refer to Dealer Management Bulletin 91-1-03 (Corporate Bulletin 870112R).

ADDITIONAL INFORMATION

A. Dealership Purchase of Par Excellence Package for Promotional Use. Should a dealership wish to purchase additional Par Excellence Packages (less manuals) for promotional purposes, they may contact DCI Marketing at 1-800-255-6537 to place the order. DCI Marketing will bill the dealership for the items ordered plus shipping and handling.

B. Part Number/Carline index.

The following part numbers listed on the heat-sealed plastic cover containing the Par Excellence Package are applicable for the 1991 model year to the carlines as shown:

Carline Part Number

Cutlass Calais................................................ 22552532 Cutlass Ciera................................................. 22552524 Cutlass Supreme ...............................................22552531 Custom Cruiser.................................................22552525 Eighty-Eight...................................................22565691 Ninety-Eight Regency Elite.................................... 22552526 Ninety-Eight Touring Sedan.................................... 22552527 Toronado.......................................................22552528 Toronado Trofeo .................................... ..........22552529 Silhouette.....................................................22552533 Bravada........................................................22551351

#### IMPORTANT: These part numbers are useful for manufacturing and DCI Marketing purposes only. Do not attempt to order these packages through GMSPO, if Par Excellence Packages are being ordered for promotional use, do not specify a part number. Packages ordered for this purpose do not contain manuals or other glove compartment literature.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.