For 1990-2009 cars

# QUARTZ ELECTRONIC DIGITAL I/P CLUSTER REPAIR INFORMATION

#### MODELS/YEARS: 1987 DELTA 88 & NINETY-EIGHT 1987 CALAIS (QUARTZ ONLY)

If a malfunctioning cluster is encountered, the following procedure has been established for obtaining a replacement. It will be necessary to contact one of the following authorized AC-Delco Service Centers to obtain a replacement unit.

Auto Electric Radio D & B Auto Radio, Inc. 1841 W. Commonwealth 3725 N. 25th Ave. Fullerton, CA 92633 Schiller Park, IL 60176 (714) 871-7426 (312) 678-8475 1-800-321-6969 (Outside CA) 1-800-323-4813 (Outside IL) 1-800-321-6970 (CA Only) 1-800-942-8049 (IL Only)

Randazzo Auto Radio Specmo Instrument Service 233 Commercial St. 2344 N. Woodward Ave. San Jose, CA 95112 Royal Oak, MI 48073 (408) 293-1920 (313) 399-5645 1-800-538-9702 (Outside CA) 1-800-545-7911 (Outside MI) 1-800-662-9877 (CA Only) 1-800-545-7910 (MI Only)

Techni-Car, Inc. United Radio Service 4901 C. Rio Vista Ave. 2949 Erie Blvd. East Tampa, FL 33614 Syracuse, NY 13224 (813) 884-0022 (315) 446-5570 1-800-822-0022 (Outside FL) 1-800-448-0944 (Outside NY) 1-800-662-0022 (FL Only) 1-800-962-0901 (NY Only)

Speedometer Service, Inc. 14109 Inwood Rd. Dallas, TX 75234 (214) 387-8511 1-800-527-0108 or 9 (Outside TX) 1-800-492-9026 (TX Only)

Instrument clusters will be shipped to the dealership prepaid via USP unless dealership specifies differently. Such as UPS Next Day Air, Federal Express, etc. The dealer will be invoiced for the cluster. This billing will be cancelled upon receipt of the inoperative cluster and a properly completed AC-Delco Warranty Form (ACD 1078 A). (Figure 1.)

Dealers are to return the malfunctioning cluster prepaid via UPS in the original reusable container to avoid damage, Failure to return the inoperative cluster in the special reusable container may result in a $10.00 container replacement fee. Any unit that is stolen or damaged by accident is to be replaced through normal WDDGM part ordering procedures.

Dealers are to complete all red shaded areas of the AC-Delco Warranty Repair Claim (ACD 1078A) and forward all copies with the unit to the Service Center. The information MUST be typewriten on the ACD 1078A form. The dealer copy of the form will be returned when repairs are completed. An additional 0.2 hour administration allowance will be paid when units are repaired under warranty. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "labor Hours" column of the Oldsmobile Warranty Claim Form.

The dealer is to submit an Oldsmobile Warranty Claim for the R & R of the unit and freight charges. The dealer is responsible for retaining the original copy of the form 1078A and the freight receipt or shipping invoice.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.