CAMPAIGN: RADIO-TAPE PLAYER REMAINS ON- REPLACEMENT. Oldsmobile Toronado 1986

For 1990-2009 cars

# CAMPAIGN: RADIO-TAPE PLAYER REMAINS ON- REPLACEMENT

RADIO AND/OR TAPE PLAYER REMAINS ON

#### MODELS/YEARS: 1986 TORONADO

#### CONDITION

General Motors has determined that some 1986 Toronados may have been assembled with radios or radios with console mounted cassette tape players that will not completely turn off.

The presence of the following symptoms may be experienced when the radio is turned off:

The radio has minimum volume and background noise.

The antenna remains fully or partially extended.

Audio is slight, and the graphic control center display is blank.

If the tape player is being used, the motor will continue to run, but the sound is reduced to a minimum volume.

#### VEHICLES INVOLVED

All 1986 Toronados within the following vehicle identification numbers.

Assembly Plant Beginning Up To And Including -------------- --------- ------------------- Hamtramck (U) Start of Production GU301143

#### DEALER ACTION

To correct this condition dealers are to replace the radio receiver and the console mounted cassette tape player (if equipped) on vehicles involved.

Wherever possible, the replacement component(s) should be obtained prior to the customer bringing his vehicle in to your dealership for this correction. See parts information section for specific details.

Dealers are to service all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

#### SERVICE PROCEDURE

A. Radio Removal ------------- 1. Disconnect negative battery cable

2. Remove screws attaching trim plate to I.P., Figure 1

3. Pull rearward on trim plate to disengage retaining clips

4. Disconnect Electrical Connections to switches

5. Remove Trim Plate

6. Remove screws attaching radio and A/C & heater control panel mounting bracket to I.P., Figure 2

7. Pull radio and A/C & heater control panel rearward and disconnect electrical connections and antenna lead, Figure 3

8. Remove nuts attaching radio to mounting bracket

9. Remove radio

10. Reverse removal procedure to install radio

B. Console Mounted Cassette Tape Player Removal-Figure 4 ----------------------------------------------------- 1. Disconnect negative battery cable

2. Remove console trim plate

3. Remove shift indicator anembly and disconnect bulbs

4. Remove screws attaching console mounting plate to console and electrical connectors

5. Remove nuts attaching cassette player to mounting plate

6. Remove screws attaching equalizer assembly (if equipped) to mounting plate

7. Remove cassette tape player

8. Reverse removal procedure to install cassette player

C. Campaign Identification Label ----------------------------- Each vehicle modified in accordance with the instructions outlined in this procedure will require a Campaign Identification label. Each label provides a space to include the campaign number, the five (5) digit dealer code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. When installing label, clean the surface of the radiator upper mounting support and apply the campaign label where it is readily visible.

#### PARTS INFORMATION

THE OWNER NOTIFICATION LETTER ASKS THE OWNER TO CONTACT HIS OLDSMOBILE DEALER AND ARRANGE A SERVICE DATE TO ENSURE THAT A REPLACEMENT RADIO, AND IF EQUIPPED, A CONSOLE MOUNTED CASSETTE TAPE PLAYER WILL BE AVAILABLE FOR INSTALLATION AT THE TIME THE VEHICLE IS TAKEN TO THE DEALER FOR CORRECTION.

#### Replacement Radio, Cassette Tape Player Procurement

1. Determine the type of radio system the vehicle is equipped with. Refer to Radio Identification Procedure in this bulletin.

2. Contact the local AC-Delco Service Center identified by an "EX" in the SD-2 directory. (Refer to Dealer Management Bulletin 86-1-16, dated September 19, 1985, entitled AC-Delco Radio Repair Information.)

3. Advise the AC-Delco Service Center that you are contacting them regarding Oldsmobile campaign 86-C-04, and provide them with the following information:

A. Dealer's firm name and address B. Type of radio system vehicle is equipped with: UM7, UM6, UX1 or UU8 and whether or not the vehicle is equipped with a console (option D55) C. The name of the campaigned vehicle owner

The AC-Delco Service Center will supply the required radio system component(s) at no charge, along with instructions for returning the removed unit(s).

#### NOTE: Graphic equalizer does not require replacement.

If there is a problem obtaining replacement units from the AC-Delco Service Center, contact Dial Delco at 1-800-428-0501 (or in Indiana, 1-800-382-0531) for assistance.

4. WHEN THE RADIO SYSTEM COMPONENTS ARE RECEIVED, THE OWNER SHOULD BE CONTACTED AND A MUTUALLY SATISFACTORY SERVICE DATE ESTABLISHED.

#### RADIO IDENTIFICATI0ON

In addition to the standard equipment radio (Sales code UM7) there are three (3) optional radios, sales code UM6, UX1 and UU8. Refer to figure 5 for description.

To assist in determining radio system type without physically inspecting the vehicle, printouts furnished to dealers who have vehicles involved in this campaign will list (in the right margin) a code for the original equipment radio system, for each vehicle as follows:

A=UM7 with or without console B=UM6 with console C=UM6 without console D=UX1 with console E=UX1 without console F=UU8 with console G=UU8 without console

In the event you are contacted by an owner involved in this campaign whose name/VIN does not appear on your print-out, one of the following steps can be used for radio type identification.

- Contact your local Oldsmobile Zone Office and provide them with the VIN of the vehicle.

- Inspect the vehicles Service Parts Identification Label inside trunk lid for radio sales code.

- Physically inspect radio, refer to Figure 5.

#### WARRANTY CLAIM INFORMATION

Operation Failure Code Labor Operation Labor Hours --------- ------------ --------------- ----------- Remove & Replace 96 V3442 .6 Radio and Remote Mounted Cassette Tape Player

Remove & Replace 96 V3443 .4 Radio Only (Vehicle not equipped with console mounted cassette tape player)

.2 hour clerical and sublet administration time allowance may be added to the above operation.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.