For 1990-2009 cars

# CAMPAIGN: FRONT SHOULDER BELT RETRACTOR {LOOSE SPRING COVER}

#### TO: ALL CHEVROLET DEALERS

THIS BULLETIN IS BEING REISSUED TO SUPERSEDE PRODUCT CAMPAIGM BULLETIN 85C23 DATED APRIL, 1986. UPON RECEIPT OF THE REISSUED BULLETIN 86C23(A), DESTROY 85C23. THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDE S THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO ADEQUATELY REPAIR WITHIN 60 DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME. IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNERS MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION. TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE LETTER WHICH IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE NEAREST CHEVROLET ZONE OFFICE IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. DEFECT INVOLVED GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SOME 1983, 1984 AND 1985 CHEVROLET CAMARO MODELS. IN SOME OF THESE VEHICLES, DISLOCATION OF A SPRING COVER IN THE SHOULDER BELT RETRACTOR WILL ALLOW THE SHOULDER BELT TO BE EXTENDED BUT WILL NOT ALLOW IT TO RETRACT AGAIN. WHILE THE INERTIAL FEATURE THAT "LOCKS" THE SHOULDER BELT IN THE EVENTOF AN ACCIDENT AND THE OPERATION OF THE LAP BELT ARE NOT AFFECTED, IF THE AMOUNT OF SLACK INTRODUCED IN THE SHOULDER BELT IS MORE THAN RECOMMENDED IN THE OWNER'S MANUAL IT IS LIKELY THAT THE INJURIES TO THE UPPER BODY AND HEAD WILL BE INCREASED IN THE EVENT OF AN ACCIDENT. VEHCILES INVOLVED. THE INVOLVED VEHICLES ARE ALL 1983, 1984 AND 1985 CHEVROLET CAMARO MODELS WITHIN THE FOLLOWING VEHICLE BREAKPOINTS: PLANT YEAR FROM THROUGH NORWOOD 1983 DN100001 DN185571 1984 EN100001 EN200729 1985 FN100001 FN142847

VAN NUYS 1983 DL100001 DL168811 1984 EL100001 EL260862 1985 FL100001 FL452943 INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICAITON NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO THE INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THESE LISTINGS MAY CONTAIN OWNERS NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN WAS NOT SHIPPED ANY INVOLVED VEHICLES. OWNER NOTIFICATION OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY CHEVROLET MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN). DEALER CAMPAIGN RESPONSIBILITY DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD. WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE RESELLING OR RELEASING THE VEHICLE. OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHCILE INVENTORY ARE TO BE CONTACTED BY THE DEALER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED MODIFICATION ACCORDING TO INSTRUCTIONS CONTAINED IN THIS BULLETIN. PARTS INFORMATION PARTS REQUIRED TO COMPLETE THIS MODIFICATION ARE TO BE OBTAINED FROM GENERAL MOTORS WAREHOUSING AND IDSTRIBUTION DIVISION (GMWDD). TO ENSURE THAT THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE THEY SHOULD BE ORDERED FROM GMWDD ON A C.I.O. ORDER WITH NO SPECIAL INSTRUCTION CODE, BUT ON AN ADVISE CODE (2). PART NUMBER QUANTITY PER VEHICLE #DESCRIPTION 20681871 2 SEAT BELT RETRACTOR RETAINER. (PACKED 10 IN PACKAGE) WHEN REQUIRED, PART NUMBERS IDENTIFYING FRONT SEAT SHOULDER BELT RETRACTOR ASSEMBLIES MAY BE FOUND IN YOUR CURRENT PARTS CATALOGUE. SERVICE PROCEDURE *USING THE INSTALLATION PROCEDURE BELOW, INSTALL A RETAINER ON ONE OR BOTH SHOULDER BELT RETRACTORS, UNLESS PLASTIC SPRING CAP IS RETAINED BY TWO SCREWS OR A METAL BAND.(SEE FIGURE 1). TO AVOID SOILING THE VEHICLE INTERIOR, ALL EQUIPMENT (INCLUDING TECHNICIAN'S HANDS AND ATTIRE) USED FOR THE REPAIR PROCEDURE MUST BE CLEAN. VEHICLE SHOULD BE AT ROOM TEMPERATURE TO AVOID CRACKING OF PLASTIC TRIM. *1. INSPECT BOTH FRONT SEAT BELT RETRACTORS TO BE SURE THEY ARE OPERATIONAL. IF ONE OR BOTH RETRACTORS DO NOT FUNCTION PROPERLY OR ARE INOPERATIVE, REPLACEMNT SHOULD BE PERFORMED. DO NOT ATTEMPT TO REPAIR THE RETRACTOR ASSEMBLY. STOP AND MAKE CERTAIN YOU HAVE THE PROPER REPLACEMENT SEAT BELT RETRACTORS BEFORE PROCEEDING WITH ANY DISASSEMBLY. REPLACEMENT SHOULD BE PERFORMED, PER THE CHEVROLET CAMARO SERVICE MANUAL, PAGE 9-2 OF THE "BODY SERVICE" SECTION. *DENOTES CHANGE *2. REMOVE REAR UPPER GARNISH MOLDING, COAT HOOKS, SUNSHADE SUPPORT BRACKETS, WINDSHIELD SIDE GARNISH AND ROOF RAIL MOLDING, COURTESY LAMPS, AND SHOULDER BELT ESCUTCHEON. *3. REMOVE HEADLINING TO GAIN ACCESS TO SHOULDER BELT RETRACTORS. *4. INSPECT PLASTIC SPRING CAPS ON LEFT SIDE OF EACH RETRACTOR. UNLESS PLASTIC SPRING CAP IS RETAINED BY TWO SCREWS OR A METAL BAND, INSTALL RETAINER AS FOLLOWS. *5. IF THE SMALL CIRCULAR PLASTIC SPRING CAP ON THE LEFT SIDE OF EACH SHOULDER BELT RETRACTOR IS NOT FULLY SEATED, USE A SCREWDRIVER OR APPROPRIATE TOOL AND PRESS SPRING CAP TO RETRACTOR FRAME. *6INSTALL RETAINER ON RIGHT SIDE OF VEHICLE. REFER TO FIGURES 1 AND 2. FIRST INSTALL HOOKED END OF RETAINER IN NOTCH ON FORWARD EDGE OF RETRACTOR FRAME. THEN SNAP OTHER END OF RETAINER OVER REAR EDGE OF RETRACTOR FRAME. RETAINER MUST BE POSITIONED AS IN FIGURE 2. *7INSTALL RETAINER ON LEFT SIDE OF VEHCILE USING PROCEDURES DESCRIBED IN STEPS 5 AND 6. *8. REPOSITION HEADLINING AND, PRIOR TO REINSTALLING OTHER COMPONENTS, PULL OUT SHOULDER RETRACTOR WEBBING AND RELEASE AS A FINAL CHECK OF BELT OPERATION. BELTS SHOULD RETRACT FREELY. *9. COMPLETE INSTALLATION BY REINSTALLING COMPONENTS REMOVED IN STEPS 2 AND 3. *10. INSTALL CAMPAIGN IDENTIFICATION LABEL. *DENOTES CHANGE. CLAIM INFORMATION SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW: REPAIR PERFORMED PC FAILED PARTS FC LABOR LABOR OTHER PART NO. ALLOW OP HRS HRS

* INSPECT PLASTIC SPRING - - - 00 V3105 .8 .1 CAPS NO FURTHER ACTION REQUIRED * INSTALL 1 OR BOTH 2 20681251 ** 00 V3106 .8 .1 RETAINERS INSTALL 1 RETAINER 2 *** ** 00 V3102 .9 .1 & 1 RETRACTOR INSTALL 1 RETRACTOR 1 *** ** 00 V3103 .9 .1 INSTALL 2 RETRACTORS 2 *** ** 00 V3104 1.0 .1 *CAMPAIGN ADMINISTRATIVE ALLOWANCE. **THE PARTS ALLOWANCE SHOULD BE THE SUM TOTAL OF THE CURRENT GMWDD DEALER NET PRICE PLUS 30% OF ALL PARTS REQUIRED FOR THE REPAIR. ***FRONT SHOULDER BELT RETRACTOR ASSEMBLY(S) SHOULD ONLY BE REPLACED WHEN REQUIRED. APPLICABLE PART NUMBER CAN BE FOUND IN YOUR CURRENT PARTS CATALOG. SEAT BELT RETRACTORS REPLACED MUST BE HELD BY THE DEALER FOR PHYSICAL INSPECTION AND SCRAPPING BY A CHEVROLET REPRESENTATIVE. DEALERS WILL AUTOMATICALLY RECEIVE THE CORRECT LABOR ALLOWANCE BASED ON THE LABOR OPERATION. REFER TO THE CHEVROLET CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION. *DENOTES CHANGE. CAMPAIGN INDENTIFICATION LABEL EACH VEHICLE MODIFIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE FIVE DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN. EACH CAMPAIGN IDENTIFICATION LABEL IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER. APPLY "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN DRY SURFACE.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.