For 1990-2009 cars

# Compact Disc (CD) Player Inoperative - Will Not Load, Will Not Eject or Will Not Play (Remove Both Radio Fuses to Reset Radio)

Subject: | Compact Disc (CD) Player Inoperative - Will Not Load, Will Not Eject or Will Not Play (Remove Both Radio Fuses to Reset Radio)

Models: | 2000-2002 Saturn S-Series Vehicles with U1C Radio

| 2000-2005 Saturn L-Series Vehicles with U1C Radio

| 2002-2005 Saturn VUE Vehicles with U1C, US8, or US9 Radio

| 2003-2005 Saturn ION Vehicles with U1C, US8, or US9 Radio

Attention: | Fixed Operations Manager and Technician

This bulletin is being updated with revised models and correction information. Please discard Corporate Bulletin Number 04-08-44-018 (Section 08 - Body & Accessories).

### Condition

Some customers may comment that the CD player will not operate. The customer comment may be one of the following conditions:

• | Unable to load a CD

• | Unable to eject a CD

• | CD will not play when already loaded in player

However, if the customer states that the CD will play, but poorly, refer to Corporate Bulletin Number 05-08-44-001 for additional information to be shared with the customer.

### Cause

The CD mechanism may have lost communication with the main radio circuit board, which may not allow recognition of CD player button inputs. This condition may have occurred due to either the CD player not being able to be read a poor quality CD or the CD laser head physically getting lost due to vehicle vibrations that cause the CD laser head to move.

### Correction

Remove both of the radio fuses from the fuse block (one fuse is for radio battery [B+] and the other fuse is the radio ignition fuse).

Leave the fuses removed for 10 minutes with the key OFF and then reinstall the fuses.

If CD function is not restored, replace the radio. If there is media stuck in the CD player, refer to Corporate Bulletin Number 04-08-44-015 for additional form to include with the returned radio.

Refer to following chart on fuse locations for each year and model:

Year and Model | Radio B+ Fuse Location | Radio Ignition Fuse Location
--- | --- | ---
2000-2002 Saturn S-Series | IPFB | IPFB
2000-2005 Saturn L-Series | UHFB | LIPFB
2002-2005 Saturn VUE | IPFB | IPFB
2003-2005 Saturn ION | IPFB (BCM) | IPFB (BCM)

### Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for one or both of the following:

Labor Operation | Description | Labor Time
--- | --- | ---
If only fuses were removed and reinstalled:
N1720 | Fuse - Replace | Use Published Labor Operation Time
If radio was also replaced, also claim:
R0760 | Receiver, Radio - Remove, Repair And Replace Radio | Use Published Labor Operation Time

Note that if it was necessary to also replace the radio, then relate the fuse replacement (N1720) to R0760.