For 1990-2009 cars

# Info - Return Form for Compact Discs (CDs) or Digital Versatile Discs (DVDs) That Are Stuck in CD Player When Returned as a Core Return

Subject: | Return Form for Compact Discs (CDs) or Digital Versatile Discs (DVDs) That Are Stuck in CD Player When Returned as a Core Return

Models: | 2000-2002 Saturn S-Series Vehicles

| 2000-2005 Saturn L-Series Vehicles

| 2002-2005 Saturn VUE Vehicles

| 2003-2005 Saturn ION Vehicles

Attention: | Fixed Operations Manager, Parts Manager, and Technician

Important: This bulletin is not applicable to GM of Canada retailers.

### Purpose

The purpose of this bulletin is to help expedite the return of CDs or DVDs that are stuck in the CD player when the CD player is returned as a core part. Please make a copy of the CD/DVD Return Information form on page 2 of this bulletin. Complete the form each time when returning a CD player as a core part, if there are CDs or DVDs still in the CD player. Place completed form along with the completed yellow core return tag (item S03 99300) in the box with the CD player to be returned as a core return.

Important: Retailer personnel should not try to remove stuck CDs or DVDs. Damaging the CD player will void core credit payment to the retailer.

Important: This bulletin does not apply to the DVD player in the Rear Seat Entertainment System (RPO U32) in 2002-2005 Saturn L-Series vehicles.