For 1990-2009 cars

# Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)

Subject: | Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)

Models: | 2002-2004 Saturn L-Series -- Built Prior to VIN Breakpoint 4Y505168

| 2002-2003 Saturn VUE

| 2003 Saturn ION

| with Radio/Six-Disc In-Dash CD Changer (RPOs UB2, UR9)

Attention: | Technician

This bulletin is being revised to include an additional condition and new part number information. Please discard bulletin 03-08-44-019 (Section 08 - Body and Accessories).

### Condition

Some customers may comment on one or more of the following conditions:

• | Ticking noise may be heard through the speakers at low volume setting.

• | Radio volume does not have a low position (low volume resolution needs improvement).

• | Clock does not keep the correct time.

• | CDs may not load or eject intermittently.

### Cause

The conditions listed above may be caused by hardware and software concerns internal to the radio/six-disc in-dash CD changer assembly.

### Correction

Important: If the customer has CDs in the "old" radio/six-disc in-dash CD changer that will not eject, disconnect the radio/six-disc in-dash CD changer from the IP harness, wait about 15 seconds, and then reconnect. This should reset the load/eject software to allow the CDs to be ejected prior to installation of the "new" radio/six-disc in-dash CD changer unit.

Replace the radio/six-disc in-dash CD changer assembly with a new unit, P/N 22731631.

• | For 2002-2003 Saturn L-Series vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn L-Series Body Removal and Installation Service Manual, Vol. IV (SI Document ID #898827).

• | For 2004 Saturn L-Series vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Accessories section of the 2004 Saturn L-Series Service Manual, Vol. 2 (SI Document ID #898827).

• | For 2002-2003 Saturn VUE vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn VUE Body Removal and Installation Service Manual, Vol. IV (SI Document ID #1219263).

• | For 2003 Saturn ION vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Body and Accessories section of the 2003 Saturn ION Service Manual, Vol. 3 (SI Document ID #882930).

### Parts Information

Part Number | Description
--- | ---
22731631* | RADIO ASM-AM/FM STEREO & CLK & AUD CD PLYR & T/PLYR

*Canadian retailers should obtain parts from an ACDelco Radio Centre.

### Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for R0760 (Radio Receiver - R&R or Replace).