For 1990-2009 cars

# Info - Radio Knobs Available for Service

Subject: | Radio Knobs Available for Service

Models: | 2006 and Prior Buick Rainier, Rendezvous, Terraza

| 2006 and Prior Cadillac Escalades, CTS, SRX, STS, XLR

| 2005 and Prior Chevrolet Impala, Monte Carlo

| 2006 and Prior Chevrolet Avalanche, Aveo, Cobalt, Colorado, Corvette, Equinox, Malibu, Optra, Silverado, SSR, Suburban, Tahoe, TrailBlazers, Uplander

| 2006 and Prior GMC Canyon, Envoys, Sierra, Yukons

| 2006 Pontiac Torrent

| 2006 and Prior Pontiac G6, Montana SV6, Pursuit (Canada), Vibe, Wave (Canada Only)

| 2005 and Prior Saturn ION, L Series, VUE

| 2006 and Prior Saturn Relay

| 2006 and Prior Saab 9-7X

This bulletin is being revised to update the models and add an Important statement. Please discard Corporate Bulletin Number 05-08-44-029 (Section 08 - Body and Accessories).

Important: Because some vehicles offer more than one radio option, please verify with your ESC that the knobs are available for the particular type of radio you are servicing.

This bulletin is being issued to advise technicians and service personnel that some radio knobs can be serviced without removal of the radio. Many radios have been returned with damaged/discolored knobs that could have been replaced at the dealership. Refer to the table below for usages.

Important: Radio buttons (for momentary contact switches, i.e. radio preset buttons) are NOT serviceable at the dealer level.

### Parts Information

Radio knobs can be obtained from your Electronic Service Center (ESC). Saturn Retailers in the U.S. should order these parts through Saturn Service Parts. Saab radio knobs can be obtained through normal Saab parts ordering procedures. Please provide the model (part) number of the radio and the function of the knob when ordering.

### Warranty Information

For vehicles repaired under warranty, use:

Labor Operation | Description | Labor Time
--- | --- | ---
R9712* | Radio Knobs - Replace | 0.2 hr
*This labor operation number is for bulletin use only. It will not be published in the Labor Time Guide.

### Warranty Information (Saab U.S. Models)

For vehicles repaired under warranty, use:

Labor Operation | Description | Failed Object | Fault/Reason | Location Code | Warranty Type | Repair/Action Code | Labor Time
--- | --- | --- | --- | --- | --- | --- | ---
3671004 | Radio Knobs - Replace | 36710 | 31 | 0 | 01 | 05 | 0.2 hr