For 1990-2009 cars

# Drivers Side Power Window Switch Intermittently Inoperative

Subject: | Driver's Side Power Window Switch Intermittently Inoperative -- Replace the Power Window Switch Assembly

Models: | 2000 Saturn S-Series vehicles equipped with power windows

### Condition:

Customers may comment that the driver's side power window is intermittently inoperative. Some customer observations might be:

• | Window will go down, but, will not return to the up position.

• | Window will go down in automatic down mode even when the normal mode is activated.

### Cause:

This condition may be caused by the driver side window switch internally latching which causes the power window motor to stay ON. If the regulator motor stays ON when the window reaches the end of its travel for approximately 15 seconds, the internal circuit breaker on the power window motor will open. After the circuit breaker cools, it will reset and normal power window operation will resume.

### Correction:

Replace the power window switch assembly. Follow the procedure in this bulletin for power window switch replacement.

### Procedure:

This is an intermittent condition and may be difficult to duplicate. If the customer concern matches the condition, perform this procedure. Even if the condition cannot be duplicated.

1. Exert pressure on the rear of the power window switch with your hand.
2. Pry on the rear of the power window switch with a flat-blade tool to release the switch retainers.
3. Remove the power window switch from the console.
4. Disconnect the power window switch electrical connectors.
5. Obtain the appropriate service replacement power window switch.
6. Connect the power window switch electrical connector to the replacement switch.
7. Install the power window switch into the console.
8. Test the power windows to verify proper operation.

### Parts Requirements:

Part Number | Description
--- | ---
21024029 | Switch Asm -- O/S RR View Mir R/Con W/SI Wdo Sw -- A27 -- Coupe
21024030 | Switch Asm -- O/S RR View Mir R/Con W/SI Wdo Sw --A69 -- Sedan & A35 -- Wagon
21024988 | Switch Asm -- O/S RR View Mir R/Con W/SI Wdo Sw -- A35 -- Postal Rural

### Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for N2142, (Switch Door Window, Front -- Replace), or if another procedure is performed, refer to the appropriate Electronic Labor Time Guide for the correct Labor Operation Code and Time.