For 1990-2009 cars

# Saturn Field Product Reminder - Vehicle Fix It Right the First Time Issues, Parts Restriction Information and Technical Bulletins Released in January, February and March 2004

Subject: | Saturn Field Product Reminder -- Vehicle "Fix It Right the First Time" Issues, Parts Restriction Information and Technical Bulletins Released in January, February, and March 2004

Models: | 2004 and Prior Model Year Saturn Vehicles

In order to access this bulletin electronically, go to the SI Home Page (http://service.gm.com) and select the "Latest News" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Field Product Reminder" bulletin.

#### Saturn Field Product Reminder -- Vehicle Issues -- Fix It Right the First Time

Model Year(s) | Vehicle Line(s) / Condition | Do This | Don't Do This | Reference Information/Bulletin
--- | --- | --- | --- | ---
New Issues
2002-2004 | VUE with AWD - Drone Noise Between 50-75 mph | Install New rear drive module rear mount bushing assembly (P/N 22715607). | Don’t replace prop-shaft. | 04-04-20-001
2003-2004 | ION - Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns | Adjust the rear trans mount. | Don’t replace the rear trans mount. | 04-07-30-009
2003-2004 | ION - No Crank No Start with B3033 and/or B2960 Stored in BCM History | Replace ignition switch, which includes Passlock® sensor. | Don’t replace ignition housing. | See appropriate model year Service Manual for B3033 diagnostics.
2000-2004 | L-Series and VUE with 3.0 L V6 L81 Engines - P0135 and P0155 | Perform oxygen sensor conditioning drive cycle. | Don’t replace oxygen sensor. | 04-06-04-008
2004 | VUE with 3.5 L L66 Engines - C0036 | Inspect for chaffed wire on transaxle end cover. | Don’t replace EBTCM. | See appropriate model year Service Manual for C0036 diagnostics
2002-2004 | L-Series with Automatic Climate Control (RPO C68) - Automatic Climate Control Overcompensation | Verify Automatic Climate Control functions and review customer information. | Replace HVAC control head. | 04-01-39-001
2003-2004 | ION Sedans- Turn Signal Indicator Flashing Faster Than Normal and Corresponding Front Turn Signal Bulb Inoperative | Verify that bulb(s) remain inoperative by cycling key and install harness kit. | Don't simply replace the bulb or install capacitor (outlined bulletin 03-08-42-009). | 04-08-42-002
2002-2004 | VUE and ION Vehicles with VT25 Transaxles- New Procedure for Torque Converter, Differential Housing, and Case Cover Assembly | Apply 3 mm bead P/N 22722716 to surface. | Don’t apply bead larger than 3 mm. | 04-07-30-011
2000-2004 | L-Series- Intermittent Dimming (Flickering) of Headlamps and/or Instrument Panel Lighting | Show customer bulletin 04-08-02-001. | Don’t replace generator. | 04-08-42-001
2002-2004 | VUE and ION Vehicles with VT25 Transaxles- No Wheel Movement in Snow or Slippery Surfaces | Install new TCM calibration. | Don’t replace transaxle components. | 04-07-30-007
2003-2004 | ION and VUE - With P0442 or P0440 | Utilize service manual procedure and induce smoke at filler neck utilizing special tool J41415-40. | Don’t induce smoke at EVAP test port. | See appropriate model year service manual for P0440 or P0442 diagnostics.
2004 | VUE with Redline Package | Review 2004 VUE Owner’s Manual for towing statements. | Don’t add towing package to VUE vehicles equipped with the Redline option. | 2004 VUE Owner’s Manual
2004 | VUE AWD with 3.5 L L66-RDM Clutch Drum Part Information | For 3.5 L AWD L66, use RDM clutch drum P/N 22730517. | Don’t use P/N 22714938, which should not be used for the 3.5 L AWD L66. | See parts catalog.
2004 | VUE - Noise from Front End During Suspension Movement or Turning | Use chassis ears to pinpoint the source of the noise. | Don’t replace any components until the source of the noise can be pin pointed. | 03-03-08-001A and 04-03-08-002
2004 | VUE, ION and L300 - Noise From the Base of Antenna | Properly torque antenna to 10 N·m at PDI. | Do not hand tighten antenna at PDI. | See appropriate model year service manual.
2004 | VUE, ION and L300 - Windshield Washer Freezes | Use only approved Optikleen® - Saturn P/N 01051515 mixed to a 1:1 ratio that provides protection to -25°F. | Do not mix at less than 1:1 ratio or use any product other than Optikleen® at PDI. | PDI form

#### Saturn Technical Bulletins Released in January, February, and March 2004

Category Type | Subject | Model(s) | Model Year(s) | Bulletin Number
--- | --- | --- | --- | ---
Transaxle | Service Information Regarding Service Application for Automatic Transaxle Shift Solenoids | S-Series w/ RPO MP6/MP7 | 1991-2002 | 00-07-30-024A
Transaxle | Speedometer Fluctuation (Replace Input/Output Speed Sensor Assembly) | VUE ION w/ RPO M75/M16 | 2002-2004 2003-2004 | 04-07-30-001
HVAC | Whistle Noise at Highway Speeds with HVAC in "Recirc" Mode (Repair Sealer Skip in the HVAC Plenum Area) | S-Series | 2002 | 04-01-38-001
Engine | Oil Leaks from Engine After Sub-Freezing Temperatures (Remove Ice/Water from Positive Crankcase Ventilation [PCV] Hose and Re-Route Hose) | VUE w/ 3.0L | 2002-2003 | 04-06-01-001
Body & Accessories | Turn Signal Indicator Flashing Faster than Normal and Corresponding Front Turn Signal Bulb Inoperative (Install Harness Kit) | ION Sedans | 2003-2004 | 04-08-42-002
Transaxle | Engine Flare During 2-3 Shift, Most Noticeable During Light to Moderate Acceleration (Reprogram TCM) | ION w/ RPO M43 and VIN Break | 2003-2004 | 03-07-30-052A
Body & Accessories | Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable) | ION Sedans & Coupes | 2003 | 04-08-63-002
Body & Accessories | Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table | ION w/ 2.2L | 2003-2004 | 04-08-68-001
Body & Accessories | Service Information Regarding Radio Upgrade/Downgrade Procedures | VUE & ION | 2004 | 04-08-44-003
Body & Accessories | Front Seat Armrest Angled Down when Seat is in the Upright Position (Determine Armrest Angle) | VUE w/ VIN Break | 2003-2004 | 04-08-50-004
Transaxle | Service Manual Update - Add Sealant to Two Upper Transmission-to-Engine Bolts | VUE w/ 3.5L | 2004 | 04-07-30-004
Transaxle | No Wheel Movement in Snow or Slippery Surfaces (Reprogram TCM) | VUE & ION w/ RPO M75/M16 | 2003-2003 | 04-07-30-007
Transaxle | Hiss/Chirp Noise in Park or Neutral (Install New Transmission Control Module (TCM) Calibration) | VUE & ION w/ RPO M75/M16 | 2003-2004 | 04-07-30-005
Suspension | Pop/Rattle Noise from Front of Vehicle During Suspension Movement (Clean Components, Apply Retaining Compound, and Install New Nuts) | VUE w/ 3.5L w/ VIN Break | 2004 | 04-03-08-002
Suspension | Squeak Noise from Front of Vehicle (Replace Stabilizer Bar End Links) | VUE w/ VIN Break | 2002-2004 | 03-03-08-001A
HVAC | Auto Climate Control Overcompensation (Verify Automatic Climate Control Functions and Review Customer Information) | L-Series w/ RPO C68 | 2002-2004 | 04-01-39-001
Driveline Axle | Drone Noise Between 50-70 mph (80-120 km/h) (Install New Rear Drive Module Rear Mount Bushing Assembly) | VUE w/ RPO GQ1 | 2002-2004 | 04-04-20-001
Engine | Service Manual Update - Add Sealant to the Right Engine Mount Bracket Lower Bolt | VUE w/ 3.5L | 2004 | 04-06-01-002
Engine | Service Engine Soon (SES) Lamp Illuminated with DTC PO135 "H02S Heater Circuit Performance Bank 1 Sensor" and/or DTC PO155 "H02S Heater Performance Bank 2 Sensor 1" (Perform Oxygen Sensor Conditioning Drive Cycle) | L-Series & VUE w/ 3.0L V6 RPO L81 | 2000-2004 2002-2003 | 04-06-04-008
Body & Accessories | Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly) | L-Series w/VIN Break VUE ION w/ RPO UB2, UR9) | 2002-2004 2002-2003 2003 | 03-08-44-019A
General Information | Service Manual Update - Revised GM Oil Life System Resetting Procedure | VUE | 2004 | 04-00-09-001
General Information | Service Manual Update - Revised Oil Viscosity Information | VUE w/ RPO L66 | 2004 | 04-00-90-002
Brakes | ABS Telltale On, DTC C0036 Stored In Electronic Brake Control Module (EBCM) (Repair Chafed Wire to Left Front Wheel Speed Sensor) | VUE w/ RPO L66 | 2004 | 04-05-25-003
Engine/Propulsion System | (MIL) Service Engine Soon Telltale Illuminated, DTC P0606 May Be Stored (Reprogram ECM) | ION w/ VIN F - RPO L61) | 2003-2004 | 04-06-04-010
Body and Accessories | Service Manual Update - BCM Connector C3 and C4 Illustration | ION | 2003-2004 | 04-08-45-002
Body and Accessories | Service Support and Technical Assistance for OnStar® and/or XM® Radio | L-Series and VUE ION | 2002-2004 2003-2004 | 04-08-46-001
Body and Accessories | Front Seat Armrest Angled Down When Seat Is In Upright Position (Determine Armrest Angle) | VUE w/ VIN Break | 2003-2004 | 04-08-50-004
Engine/Propulsion System | Service Information Regarding Engine Support During Removal of Right Front Engine Mount Assembly | L-Series VUE w/ VINs R, B -- RPO L81 | 2000-2004 2002-2003 | 04-06-01-004
Engine/Propulsion System | Service Engine Soon (SES) Lamp Illuminated with DTC P0135 "HO2S Heater Circuit Performance Bank 2 Sensor 1" and/or DTC P0155 "HO2S Heater Performance Bank 2 Sensor 1" (Perform Oxygen Sensor Conditioning Drive Cycle) | L-Series VUE w/ VIN R -- RPO L81 | 2000-2004 2002-2003 | 04-06-04-008
Transmission/Transaxle | Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns (Adjust Rear Transaxle Mount) | ION | 2004 | 04-07-30-009
Transmission/Transaxle | Anaerobic Sealant Application Requirements for VT25E Transaxle | VUE ION w/ RPOs M75, M16 | 2002-2004 2003-2004 | 04-07-30-011
Body and Accessories | Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable) | ION Sedans and Coupes | 2003 | 04-08-63-002
Body and Accessories | Service Manual Update - Hood Opening Procedure for Inoperative Hood Latch | VUE ION | 2002-2004 2003-2004 | 04-08-63-003
Body and Accessories | Wind and/or Whistle Noise Coming From the Outside Rearview Mirror (Replace Outside Rearview Mirror Assembly) | VUE w/ VIN Break | 2002-2003 | 04-08-64-006
Body and Accessories | Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table | ION w/ VIN F -- RPO L61 | 2003-2004 | 04-08-68-001

#### Parts on Restriction at TAC (as of March 2004)

Model Year(s) | Component on Restriction | Reference Info/Bulletin/Phone Number
--- | --- | ---
2004 | Saturn VUE MJ7/MJ8 Automatic Transmission Assemblies | 03-07-30-040 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 800 263 7740, Canada French 800 263 7960)
2004 | Saturn VUE AWD Transfer Case Assembly(RPO MJ8) | 03-07-30-039 Saturn Technical Assistance Center 1-800-828-2112, prompt 1 (Canada English 800 263 7740, Canada French 800 263 7960)