For 1990-2009 cars

# Rattle, Pop, or Clicking Noise from the Front End of the Vehicle Over Rough Road Surfaces

Subject: | Rattle, Pop, or Clicking Noise from the Front End of the Vehicle over Rough Road Surfaces -- Remove Loose Windshield Support Lower Frame Clip -- Due to changes under Models Affected and Claim Information, this bulletin is being revised and supersedes bulletin 96-T-27, which should be discarded.

Models: | 1996 Saturn Sedans and Wagons, and all 1997-1999 Saturn Vehicles

### Condition:

Rattle pop, or clicking noise coming from the front of the vehicle while traveling over rough road surfaces. These noises may sound like a dash rattle from inside the vehicle.

### Cause:

These noises may be caused by a windshield support lower frame clip that has become loose and fallen down the windshield pillar or is located under the air inlet grille panel.

### Correction:

Refer to the procedure in this bulletin to verify and remove, if required loose windshield support lower frame clip.

### Procedure

1. Open the front door on the side of the vehicle with the rattle, pop, or clicking noise.
2. Look for the white plastic windshield support lower frame clip, refer to top illustration, between the lower fender and spaceframe, through the door opening.

• | If the clip is found, remove and verify that the rattle, pop, or clicking noise is no longer in the vehicle.

• | If no clip is found, proceed with the next step.

3. Remove the air inlet grille panel and look for the white plastic windshield support lower frame clip which might have lodged or fallen into the air inlet grill panel opening. Refer to Air Inlet Grill Panel removal and installation procedures in the Front End section of the appropriate model year Body/Repair Service Manual.

CLAIM INFORMATION | To receive credit for this repair, submit a claim through the Saturn Dealer System as follows:
--- | ---
-- | Case Type | Description | Labor Operation Code | Time
-- | VW | Remove the Loose Windshield Support Lower Frame Clip Between the Fender and the Spaceframe and/or Under the Air Inlet Grill Includes Time to Remove the Air Inlet Grill | Z4018 | 0.50 hrs