For 1990-2009 cars

# Loose or Detached Inner Mirror Trim Panel Assembly

Subject: | Loose or Detached Inner Mirror Trim Panel Assembly (Install Shims on Mirror Trim Panel Assembly Tabs)

Models: | 2000 and 2001 Saturn S-Series Sedans and Wagons

### Condition

Customers may comment that the inner mirror trim panel assembly on either the left or right side is loose or detached from the door. Customer may also comment about a rattle noise coming from the inner mirror trim panel area.

### Cause

Retainers that are fastened to tabs on back of inner mirror trim panel assembly do not completely engage the door sheet metal. Also, tabs may be broken off mirror trim panel.

### Correction

Follow the procedure in this bulletin to replace broken mirror panel, if necessary, and install a shim onto each tab on the mirror trim panel assembly.

### Procedure

1. Remove mirror trim panel by firmly pulling on panel to disengage attaching clips. If removing mirror trim panel on drivers side manual remote mirror, loosen set screw and disconnect cable from trim panel.
2. Inspect mirror trim panel for broken tabs.

• | If no tabs are broken, continue with step 3.

• | If no tabs broken, discard trim panel and perform steps 3 through 9 using new mirror trim panel.

3. Remove metal attaching clips from both tabs on mirror trim panel.
4. Trim two shims (P/N 21109901) to 3 cm (1.18 in.) as shown in illustration.
5. Make a 2.2 cm (0.87 in) long cut down the middle of each shim as shown in illustration.
6. Install shim over each tab on mirror trim panel and push shim down fully seated.
7. Install new attaching clip (P/N 21303269) on each tab.
8. If manual remote mirror cable was removed from trim panel, install mirror cable into trim panel and tighten set screw.

Tighten
Tighten the manual mirror cable-to-trim panel set screw to 3N·m (27 lb in).

9. Install mirror trim panel to appropriate door by positioning panel and pressing until attach clips engage.

#### Parts Requirements:

21109901 | Pad (Shim) (6 per part number; 2 required for each mirror trim panel)
21303269 | Retainer - Frt S/D Tr (Attaching Clip) (3 per part number; 2 required for each mirror trim panel)
* | Panel Asm - Frt S/D Upr Frt Tr (Mirror Trim Panel
* Refer to the S-Series Parts and Illustration Catalog for the appropriate type and color mirror trim panel.

### CLAIM INFORMATION

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System as follows:

Case Type | Description | Labor Operation Code | Time
--- | --- | --- | ---
VW | Install Shims to Inner Mirror Trim Panel Assembly | Z4137 | 0.2 hrs
Add: | To Install Shims to Other Inner Mirror Trim Panel Assembly | - | 0.1 hrs