DOOR MAY NOT OPEN USING EITHER INSIDE OR OUTSIDE DOOR. Saturn Saturn 1992

For 1990-2009 cars

# DOOR MAY NOT OPEN USING EITHER INSIDE OR OUTSIDE DOOR

#### SUBJECT: Door May Not Open Using Either Inside or Outside Door Handles (Replace Side Door Latch Assembly)

#### MODELS AFFECTED: 1991-1993 Saturns

CONDITION: Some customers my experience a condition where a door may not open using either inside or outside door handles

CAUSE: Side door latch assembly may have broken internal parts

CORRECTION: Open affected door using procedures in this bulletin and replace side door latch assembly.

#### PROCEDURES

#### Front Door

1. Lower door glass of affected door.

2. Remove outer sealing strip.

3. Remove inner belt molding.

4. Using a 14 inch flat bladed screwdriver, place tip of blade at location on side door latch assembly as shown.

5. Tap screwdriver downward, piercing through plastic housing. This will cause side door latch assembly to release, allowing the door to open.

6. Replace damaged side door latch assembly according to procedures in the "Doors" section of the "Body/Collision Repair Service Manual."

7. Install inner belt molding.

#### Rear Door

1. Lower door glass of affected door.

2. Remove outer sealing strip.

3. Partially remove secondary seal at upper rear corner of window frame.

4. Pull top of upper window frame, approximately 13 mm (1/2 inch) away from roof drip molding and remove screw that retains top of rear stationary window.

5. Remove outer door handle.

6. At division post of rear door stationary window, gently pull outer door panel outboard approximately 35 mm (1.38 inches) and remove lower stationary window fastener.

7. Remove rear half of glass run weatherstrip.

8. Remove stationary window by pulling upper tip toward front of vehicle, followed by the bottom. Once rear of stationary window is out of rear window frame, tilt outboard and pull up removing window from vehicle.

9. Remove inner sealing strip.

10. Partially remove inner door trim panel at top.

11. Remove foam filler at rear of door at belt.

12. Using an 8 inch flat bladed screwdriver, place tip of blade at location on side door latch assembly as shown.

13. Tap screwdriver downward, piercing through plastic housing. This will cause side door latch assembly to release, allowing the door to open.

14. Install foam filler at rear of door at belt.

15. Replace stationary window according to procedures in the "Doors" section of the "Body/Collision Repair Service Manual." Disregard step 5 of the service manual installation procedure.

16. Install inner door trim panel at the top.

17. Install inner sealing strip.

18. Replace damaged side door latch assembly according to procedures in the "Doors" section of the "Body/Collision Repair Service Manual."

PARTS REQUIREMENTS: 16606482 Front Side Door Lock Asm - Right 16606483 Front Side Door Lock Asm - Left 21097104 Rear Side Door Lock Asm - Right 21097105 Rear Side Door Lock Asm - Left 16606936 Clip

CLAIM INFORMATION: To receive credit for this repair, submit a claim through the Saturn Dealer System as follows: Labor Case Operation Type Description Code Time --------------------------------------------------------- VW Replace Right Front Side Door T9653 1.1 hrs Lock Assembly VW Replace Left Front Side Door T9654 1.1 hrs Lock Assembly VW Replace Right Rear Side Door T9655 0.9 hrs Lock Assembly VW Replace Left Rear Side Door T9656 0.9 hrs Lock Assembly

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.