INFORMATION ON INSTRUMENT CLUSTER ASSEMBLY SERVICE. Saturn Saturn 1995

For 1990-2009 cars

# INFORMATION ON INSTRUMENT CLUSTER ASSEMBLY SERVICE

#### SUBJECT: Service Information on 1995 Instrument Cluster Assembly Service

#### MODELS AFFECTED: 1995 Saturns

PURPOSE: This bulletin contains information describing the service parts, special tools, service publications and labor operations associated with instrument cluster assembly serviceability for 1995 Saturn vehicles.

#### SERVICE PARTS

Effective on 1995 vehicles, instrument cluster assemblies can be serviced by replacing the instrument cluster assembly or by replacing any of the parts shown in the list on the following page.

#### IMPORTANT: While complete instrument cluster assemblies will continue to be available for 1995 vehicles, they are intended to be used only for theft or damage that cannot be repaired by replacing one or more of the parts.

Illustration P/N Description Usage Item -------------------------------------------------------------------------- 1 21023214 Housing Asm - Instrument Cluster -Z49 1 21023215 Housing Asm - Instrument Cluster Z49 2 21023210 Gage Asm-Engine Coolant Temperature All 3 21023207 Asm-Tachometer L24 3 21023208 Asm-Tachometer LLO 4 21023209 Lens Asm-Cluster All 5 21023205 Asm - Speedometer (includes Odometer) L24-Z49 5 21023206 Asm-Speedometer (includes Odometer) -LLO-Z49 5 21023212 Asm - Speedometer (includes Odometer) L24 & Z49 5 21023213 Asm - Speedometer (includes Odometer) LLO & Z49 6 21023211 Asm-Fuel Gage All - 21020635 Bulb - Instrument Cluster Telltale Lamp All - 21022939 Bulb - Instrument Cluster Lamp All - 21023061 Cluster Asm - Instrument L24-Z49 - 21023062 Cluster Asm - Instrument LLO-Z49 - 21023063 Cluster Asm - Instrument L24 & Z49 - 21023064 Cluster Asm - Instrument LLO & Z49

#### REPLACEMENT PART ORDERING

Speedometer and Instrument Cluster Assemblies:

To order a speedometer or a complete instrument cluster assembly, call the Parts Assistance Center with the following information:

o Part number (check part usages to ensure correct part number)

o Vehicle identification number (VIN)

o Customer service order (CSO) number

o Exact mileage from odometer on unit being replaced

o Description of problem with unit being replaced

#### IMPORTANT: When describing the problem with the unit being replaced, the following information must be included:

o Which feature (or part) is malfunctioning

o Describe the malfunction (completely inoperative, inaccurate, etc.)

o Condition when the malfunction occurs (hot, cold, always, high rpm, etc.)

All speedometer and instrument cluster assemblies are shipped directly from the supplier using overnight express shipment. Orders received prior to 11:00 a.m. (CST) will be shipped the same day. If a replacement speedometer or instrument cluster assembly is defective or damaged at the time of installation, call the Parts Assistance Center.

#### Mileage Determination

When a speedometer assembly or instrument cluster assembly is replaced, the odometer on the replacement part must match exactly the mileage on the odometer of the assembly being replaced. The mileage must be stated when ordering the replacement speedometer or the instrument cluster assembly. Sublet repairs to odometer shops for mileage changes are not authorized. If the exact mileage cannot be determined, refer to Section 3.8.3 of the Service Policies and Procedures Manual.

In order to ensure an exact mileage match, the vehicle must not be driven after the replacement part is ordered. If the customer requires alternate transportation, obtain prior approval from your customer assistance manager at the Saturn Assistance Center. If prior approval is obtained, submit a claim for reimbursement from the Saturn Dealer System as follows:

Labor Case Operation Type Description Code ------------------------------------------------------ GW Instrument Cluster Replace N4180

Fuel Gage and Engine Coolant Temperature Gage Assemblies, Tachometer Assembly, Cluster Lens Assembly, Instrument Cluster Housing Assembly and Instrument Cluster Bulbs:

Fuel gage and engine coolant temperature gage assemblies, tachometer assembly, cluster lens assembly, instrument cluster housing assembly and instrument cluster bulbs do not require special ordering. Follow normal ordering procedures and stocking policies.

#### FAILED PARTS RETURN PROCEDURE

If a packaging slip is generated for repair, the instrument cluster assembly or replacement part should be returned in the box that the replacement part was shipped in. The following information must be included with the part being returned:

o Completed "Orange Failed Parts Tag" (including the description of the problem with the part being returned).

o Copy of the service invoice.

Return the failed part within 10 business days to address on generated package slip.

#### SPECIAL TOOLS

The following essential special tools will be shipped to your facility and are required to service instrument cluster assembly parts.

Tool Number Description ----------- ----------- SA9502Z Anti-Static Mat (w/wrist strap) SA9504Z Cluster Gage Removal Tool SA9507Z Curved Needle-Nose Pliers

If you desire more of these tools, they are available through OTC Division of SPX Corporation, Owatonna, MN, 1 (800) 533-5338.

#### SERVICE PUBLICATIONS

Service procedures, wiring schematics and diagnostic procedures are published in the "Instrument Panel Cluster Service Manual," (item number S03 95011K33).

#### LABOR OPERATIONS

Following are the labor operations for the 1995 instrument cluster assembly parts:

Labor Operation Time Code Description (hrs.) --------- ----------- ------ N4310 Speedometer Asm - Replace 1.2 N4510 Tachometer Asm - Replace 1.2 N4640 Engine Coolant Temperature Gage Asm - Replace 1.2 N4680 Fuel Gage Asm - Replace 1.2 N4170 Housing Asm-Instrument Cluster-Replace 1.2 N4115 Lens Asm - Cluster - Replace 1.2 N0627 Bulb, Instrument Panel Cluster (One or All) - Replace 1.1 N0647 Bulb, Instrument Panel Warning Cluster (One or All) - Replace 1.1 N4180 Cluster Asm - Instrument - Replace 1.1

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.